Let's change your password

Just enter your username below. That’s the part before the '@xtra.co.nz', then we’ll take you through to answer your secret question and change your password.

Or if you’ve still got access to your mailbox click the link below and we’ll take you to a page where you can send yourself an email to change your password.

Answer the following question

"Secret Question..."

Enter your new password

The password is for

Choose your password:*
Strength:
Invalid
OK
strong

Your password must be at least 8 characters and include at least one number or special character.

Confirm your password:*

Let's change your password

Just enter your username below. That’s the part before the '@xtra.co.nz', then we’ll send you an email with a link to change your password.

Or click the link below to answer your secret question to change your password.

Check your inbox now

We've sent you a link to reset your password. So go to your inbox and click the link. Then choose a new password to use with your Xtra email