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Unplan important things to know

• Prices for Fibre 100 will be increasing by $1/month from 16th October 2020. All prices displayed are until 15th October.
• Unplan isn't available in all areas. Eligibility criteria apply.
• 12 month term applies. Unplan Fibre will incur a $149 early exit fee. Unplan Fibre Netflix and all Wireless plans will incur a $199 early exit fee.
• Monthly charges are invoiced in arrears. Price tier determined by how much data you use that month.
• Spark will provide your modem, just pay for the postage and handling fee. Non-standard installation fees may also apply.
• Your Unplan is delivered via Wireless Broadband (over Spark's 4G network) or Fibre (over the Ultra Fast Fibre network). Spark will select the most appropriate technology for you based on what's available at your address and usage patterns you indicate during your Unplan setup.
• If you have Unplan Wireless Broadband and your data usage exceeds 350GB in a month, or 300GB a month for 3 consecutive months, Spark may change you (at Spark's discretion) to Fibre or a new plan.
• For Unplan Metro plans (available at eligible addresses only), a Fair Use Policy applies. This means you cannot use the service in a way that is overly excessive or unreasonable. View Unplan terms below.
• Unplan doesn't come with Netflix. If you want Netflix, please add this.
• Unplan Netflix includes Netflix Standard (HD) Streaming Plan for the entire time you're on the plan.
• If you have an existing Netflix account you don't need to cancel it. You can use your existing Netflix details when you activate and this will link it to your Spark broadband plan. This means you'll stop being billed for your existing Netflix account separately.
• Unplan and Unplan Netflix doesn't come with a landline. This means you won't be able to make calls from a landline. This includes 111 calls. If you want a landline, please select this in your order. Further terms and charges apply.
• If you're already a Spark broadband customer, any recurring credits or discounts on your existing broadband account will stop when you switch to Unplan. This includes things like the $10 bundle up bonus.

Spark terms and conditions apply. Please see the following terms:

Wireless help

Find out how to set up a wireless modem. Set up Wireless Broadband modem

Fibre help

Find out how a Fibre installation process works. Set up Fibre

Find out how to prepare for Fibre. Understand Fibre