Spark Business Mail basic tasks

1. Double-click on the user whose password you want to change
2. Type the new password, and then select Save

If you already know the password, you can change it using Webmail.

1. Sign in to Spark Business Mail Webmail
2. Select the settings icon, which looks like a cog, then select Settings
3. Select the Advanced settings checkbox at the bottom left
4. Select Change password
5. Type in your old password, then type in your new password
6. Select Save

1. Select + New mailbox
   1. If you can't select this, check if you're using all the mailboxes your account allows. You can see this above your mailbox list.
   2. If you're using all your mailboxes, fill out the change plan form, and we'll add more for you. Fill out the form
2. Fill in the fields marked with an asterisk (*)
3. Select + Create new mailbox

1. Double-click on the mailbox for which you want to manage email aliases
2. Scroll down to Edit aliases
3. To add an alias, type in the email alias into the Add field and select Save
4. To remove an alias, select Delete next to the alias you want to remove and select Save
5. To change an alias, edit the alias within its field and select Save

1. Double-click on the mailbox you want to edit
2. Change the first name and surname, then select Save

1. Double-click on the mailbox you want to edit
2. Scroll down to Edit forwards

To add email forwarding to an email address:

1. Select Forward or Store and forward
2. Type in the email address to which you want to forward
   • If you want to forward to more than one email address, make sure each address is on a different line
3. To make any changes, edit the email addresses here

To remove email forwarding:

1. Select the Disable forwarding tickbox next to the email you want to stop forwarding
2. Select Save

1. Sign in to the Spark Business Mail admin portal
2. Select the Users tab

To add a new admin user:

1. Select + New user.
2. Fill out the fields marked with asterisk (*)
3. Select Save

To remove an admin user:

1. Select the user, and then select Remove user
2. Select Yes to confirm

1. Sign in to the Spark Business Mail admin portal
2. Select the Users tab
3. Select Set password to create a password
   • You can also select Reset password to send an email to the user
4. Select Edit to change the admin user's name, email address or phone number
5. Select Save after making changes

1. Sign in to Spark Business Mail Webmail
2. Select Contacts
3. Select New contact
4. Type in the contact's details
5. Select Save and close

• If your emails show as spam when they shouldn't, send the original email to business.support@spark.co.nz
• If you get error messages, contact your business's Spark Business Mail administrator. For more help, the administrator can email business.support@spark.co.nz