Phone compatibility - Join Ultra Mobile - Why Ultra Mobile - Mobile - Shop - Personal - Spark New Zealand.

Are we compatible?

Check your mobile will run on our network.

If you got your phone from us you're sorted. It'll work fine.

If not, we can run a quick check for you now. Just enter your mobile's ID number (also called an IMEI number) below.

How do I find an IMEI number?

On most mobiles, you can get the number just by dialing *#06#.

No luck? You might also find the number on a label in your mobile's battery compartment, or on the box it came in.


Enter your IMEI Number below:

Enter digits only e.g. 123456789012345

Cool. Your mobile likes our 3G Network which is a great start.

What's next

As your mobile's good to go, you just need to get a new SIM card. And one of our Ultra monthly plans or prepaid packages. Don't worry about your number: you can bring that too. We'll take care of it when you check out..

Grab a SIM card

All good. Your mobile will run on our 3G and 4G Networks. Sorted.

What's next

As your mobile's good to go, you just need a new SIM card. And one of our Ultra monthly plans or prepaid packages. Don't worry about your number: you can bring that too. We'll take care of it when you check out.

Grab a SIM card

Not good news, sorry. Your mobile won't run on our network.

But don't fret! We've got a great selection of phones for all tastes and budgets

Check out the range

Please enter a valid IMEI number. The IMEI number should be 14 digits long. You can find it by dialing *#06# on most phones. If that doesn't work, open up your phone, pop out the battery and look on the label beneath it, in the battery compartment, or look on the label on the box your phone came in.


What else you should know...

Our 3G network, use the 850mhz and 2100mhz frequencies.

If your phone isn't compatible with EITHER of the 850mhz or 2100mhz frequencies, it's likely to receive limited or no reception, meaning calling, texting and data will perform poorly or not at all.

Please check your phone or device specifications to ensure it is compatible.

The information in our IMEI checker is indicative only, and doesn't guarantee that your device will connect to our network. Also, please be aware that some services may be different or unavailable with a device that was not sourced from Spark.

You'll also need a Spark SIM card to connect to the network