Share Plans - Retired

Contract term

Available on a 24 month contract term on the Spark Network only. The contract term applies to you, the account holder of the Share Plan. Disconnections Fees or repayment of the mobile subsidy may apply if your contract ends early (see Schedule of Disconnection Fees and Transfer Charges). Additional users ("sharers") can be added or removed from the Share Plan, at the account holder's discretion, without incurring early disconnection fees.

Eligibility

Available only to customers with at least two Spark mobile numbers (one of which is used by a sharer) and who agree to have the charges incurred by these mobile numbers billed to the same account holder. The maximum number of sharers you can add to your account on each Share Plan is set out in the pricing information. All mobiles on the Share plan must be under one account with no other Spark products or services being billed to that same account.

Plan and Other Charges

You are responsible for all charges associated with the Share Plan. Charges include the minimum monthly charges, monthly additional user charges (for each sharer), overage charges, Extra charges and any other service charges incurred. If you add a sharer to your Share Plan, you authorise that sharer to access and use the services. The charges for your Share Plan can be found in the pricing information.

The account holder must nominate one mobile number on the Share Plan as the primary mobile of the Share Plan ("the Primary Mobile"). The monthly subscription charge for the Share plan will be applied to the Primary Mobile. Each additional mobile number will incur a monthly share user fee as set out in the pricing information for your Share Plan. If the Primary Mobile of the plan is disconnected for any reason, another mobile number on your account must be nominated as the Primary Mobile and the same terms will apply to that mobile number. If you do not nominate a new Primary Mobile, Spark will select one for you.

The minimum call charge for your Share Plan is one minute except for operator assisted and 0900 calls or other premium numbers; after the first minute you pay per minute. Every call you make is charged at the rate applicable to your Share Plan. If there is no answer you won't be charged for the call (note, calls answered by a message service or answering machine are chargeable).

Included minutes

• Each Share Plan includes minute allocations that can be used for calls to any New Zealand network at any time
• Included minutes only apply to your applicable national voice call rate
• If your included national voice calling minute allocation expires during a call, the remainder of the call will be charged at the overage rate that applies to your chosen plan. For example, if there are two minutes remaining at the start of your call and that call lasts for 30 minutes, the call will be charged at the overage rate for 28 minutes
• Included minutes are allocated per billing period. Your included minutes will be refreshed on the last day of each billing period and may not be carried over from one billing period to the next
• Your included minutes roll over on the same date each month, i.e. if your billing period starts on the 5th, your new included minutes allocation will also refresh during the 5th
• Included minutes expire on termination and any unused minutes will be lost on disconnection
• Included minutes are shared across all users on the Share plan. If at the end of each billing period the combined usage on your Share Plan exceeds your included minutes, you will be charged for each extra minute used by each sharer at the overage rate that applies to your Share Plan

Excluded minutes

Any international calls, 0900 calls, premium number calls, operator assisted calls, directory related services and chargeable special short code numbers. Also excludes any Extras.

Operator assisted calls

You'll be charged the full minute rate for each minute or part minute.

0900 and other premium numbers

You'll be charged both the 0900 (or other premium number) rate and the mobile rate for each minute or part minute.

Voicemail/ Cellular Secretary/ Executive Secretary

Any number of messages may be checked per access.

Video Calling

Only available when you make video calls to other video calling capable Spark mobiles within New Zealand, or video-capable mobiles on a supported international mobile network in a video-capable coverage area.

Plan Transfer

Postpaid customers who have a Minimum Term and want to move to an Open Term plan, will have to pay Disconnection Fees before connecting to an Open Term plan. Postpaid customers who are on a Minimum Term wishing to change their postpaid plan to one which is lower than their current postpaid plan can do so at any time, however Transfer Charges may apply. Refer to our Schedule of Disconnection Fees and Termination Charges

You may transfer plans only once per your billing period by calling Spark on 123.

Your billing period

Your billing period is the period of time you are billed for calls and associated costs accumulated on your account. You billing period is fixed each month. This means your billing period will roll over on the same date each month, with any included minutes or usage refreshed on that same date. Your billing period's rollover date will not change, unless you contact Spark and ask for your bill statement date to be changed. You can find out the rollover date of your billing period from *333 and Your Spark.

Changes to these terms

Spark may change, add to or delete these terms, including adding whole new terms.

Any changes will be made, and notified to you, either in accordance with your Spark Mobile Postpaid Agreement or Spark Mobile Prepaid Agreement (whichever applies).