Schedule of disconnection fees and transfer charges

The schedule below outlines:

  • The fees that you must pay if you have agreed to a mobile contract for a minimum term and your contract is terminated
  • The fees that you must pay if you have agreed to a mobile contract for a minimum term and you decide to transfer to a plan on a lower tier during this term

These fees are a genuine pre-estimate of the losses we suffer when your contract is terminated before the end of the minimum term or when you transfer to a lower tier plan during the initial period of your minimum term.

This schedule forms part of your mobile agreement with Spark. If you're a business customer, read the Business Mobile Postpaid Agreement. If you're a customer, read the Mobile and Wireless Terms.

View Business Mobile Postpaid Agreement

View Mobile and Wireless Terms

This schedule is current as of 3 October 2019.

Plan tiers

Disconnection fees table

24 Month Original Plan Tier - Months remaining

12 Month Original Plan Tier - Months remaining