How can we help?

Thinking about getting Fibre?

Our Fibre Facts pageis a good place to start.  We’ve outlined the in’s and out’s of what you need to know.

I’m waiting to get fibre

Still waiting to get connected? We’re sorry about the wait. It can take a few weeks or even a few months or more.Find out why

I need info on getting connected

There’s a lot involved in the process. Check out our five steps to gettingfibre and get more info ongaining consent, cabling and more

What about my landline?

Confused about your landline? Need info on alarms and devices? Or having technical trouble since you got fibre?Here’s what you need to know

Who is my local fibre company?

Who is my local fibre company?

Who is my local fibre company?

New Zealand Fibre LFC Zones North Power Chorus UltraFast Fibre Enable

Information about Installers

Use the interactive map to highlight your area or Local Fibre Company (LFC)


Ashburton, Auckland (including Pukekohe, Waiuku, Waiheke), Blenheim, Dunedin, Feilding, Gisborne, Greymouth, Invercargill, Kapiti (including Paekakariki, Raumati, Paraparaumu, Waikanae), Levin, Masterton, Napier and Hastings, Nelson, Oamaru, Palmerston North, Queenstown, Rotorua, Taupo, Timaru, Wellington (including Hutt City, Upper Hutt and Porirua) or Whakatane.

UnisonFibre: Parts of Taupo, Rotorua, Napier and Hastings are covered by UnisonFibre.
See Who is my LFC?

Installing Fibre at home - Chorus

UltraFast Fibre:

Waikato, Tauranga, Taranaki or Wanganui

Ultrafast Fibre's installation process


Christchurch or Rolleston

Enable fibre in your street

Fibre FAQ videos

Fibre FAQ videos

Fibre FAQ videos

Time poor? Watch this.

Getting Fibre:
Do I book a technician?

Getting Fibre:
Who is responsible for what?

Getting Fibre:
What if I share a driveway?

What happens to my landline when I get fibre?

Getting Fibre:
Where does the equipment go?

Getting Fibre:
Can I Pre-Order?

Getting Fibre:
How long does it take?

Getting Fibre:
Apartments and Offices