Here is an overview of the installation methods the Local Fibre Companies can undertake. Every property is different so these options aren't all available for each connection. The technician will discuss the best option for you and your property during the first planning visit.
Aerial cable (overhead line)
- If you currently get phone and broadband through an aerial cable, the new Fibre cable can be put in the same way. If you're in an Ultra-Fast Fibre area of Hamilton, Tauranga, New Plymouth or Wanganui; and your power lines are overhead, your Fibre line will most likely be installed along side it.
Buried in a grass verge or garden
- If you’ve got a grass or dirt driveway, the Fibre cable can be buried under that. They'll dig a shallow trench and lay the cable inside. If the trench needs to curve around a tree or path, that’s not a problem.
- The Fibre installers will restore any surfaces they have disrupted with the same materials so your garden looks the same as it did before.
- You may need to pay for this option if your current installation is above ground.
Buried cable under a driveway or path
- If there is a hard surface like concrete from the road side to your property, your LFC may use machinery to drill or dig a trench to bury the new Fibre cabling.
- If drilling's needed, your installers will drill a temporary hole at each end of your driveway to pull the Fibre cable through.
- If your driveway needs trenching, installers can cut through the top layer, or make a narrow cut to lay cables.
- The installers will restore your concrete surfaces. It can be difficult to match the exact colour or texture, but the team will do their best.
Fixed to a fence, driveway, or retaining wall
- If there's a strong enough surface between your house and the road, your Fibre cable can be attached to it. This surface could be the edge of a driveway, retaining wall or a fence. It’s a good option if you don’t want any digging.
- The Fibre cable is lightweight, ultaviolet (UV) stable and approximately 7mm in diameter. It's very strong and is very hard to damage.
If your installation becomes non-standard, one of our Spark representatives will be in touch and a Quote will be supplied for this additional work- which will need to be approved before the work can commence.
You'll need a non-standard installation if:
- Your house is more than 200m from the Fibre access point on the street
- Or if you decide to install your Fibre modem in a different place from the ONT and need extra wiring.
- If there is difficult physical terrain or difficulty navigating around existing structures at the property such as large concrete walls.
- You may need extra wiring if you want your ONT in an unusual place. Some people like to put it in a room that’s hidden away. Others like to wire it up to a TV or computer that isn’t so close to where the fibre cable enters the property.
The non-standard installation could include:
- Extra Fibre cabling
- Converting an overhead cable to an underground cable.
- Connecting an ONT to a location that is not easily accessible
Switch from aerial to underground
- If you’ve got an aerial line but want Fibre to go underground, you can place an Overhead to Underground (OHUG) order through Spark. Your LFC does the work and you cover the costs. If it’s easier, the technician can show you where the trench needs to go and you can do the work yourself.
- While underground work is getting done, your Fibre order will be on hold. Once done, your technician will come back to finish the installation.