Sharing your business mobile data

To get the most out of a Spark Rollover plan on data, calls and texts for a group of people, you can share one mobile plan with others. This could work well for a work team or any business group.

When sharing a plan you can choose to set the maximum amount of data each person in your group can use each month. All mobile users of the group will get unlimited calls and texts. Members of the group do not have to be in the same location. A Rollover shared plan could even work for one person who has multiple devices.

Spark Business Pay Monthly customers on selected open term or 24 month plans now have the option to share their data with others. This isn't available for Endless mobile plan customers.

If you don't have a Pay Monthly plan with Spark you can buy an open term or 24 month plan. Once you have bought this plan you can share it with others.

Who is involved?

Share Leader: The Share Leader manages the account and has one bill for all connections within the plan. The Share Leader can set a limit for how much data each Mobile Sharer and Data Sharer uses in a month, if they choose to.

Mobile Sharer: This is a connection that shares part of the plan. You can have multiple mobile sharers. Mobile Sharers get unlimited calls and texts.

Data Sharer: This is a connection that shares part of the plan. You can have multiple Data Sharers. Data Sharers cannot make calls or texts.

A team

How it could work for a team

• Megan is the team's manager and the Share Leader: She shares her plan with the group, manages the plan, sets data limits and pays the bill.
• Bob is an employee and a Mobile Sharer: He shares Megan's data and gets unlimited calls and texts.
• Rebecca is an employee and a Mobile Sharer: She shares Megan's data and gets unlimited calls and texts.
• Lewis is an employee and a Mobile Sharer: He shares Megan's data and gets unlimited calls and texts.
• Lewis also has a tablet he uses for work purposes, so that also gets added to Megan's plan as a Data Sharer.

Setting data limits for the team

Megan has bought an $86.95 excl GST open term Pay Monthly plan. With this plan she gets 15 GB of data, unlimited calls and unlimited texts. This is the plan she shares with Bob, Rebecca and Lewis.

• She sets a limit of 3GB for Bob's mobile, 3GB to Rebecca's mobile, 3GB to to Lewis' mobile and 3GB to Lewis' tablet.
• She gives her mobile no limit by setting it to MAX.
• This leaves at least 3GB for her mobile.
• If Bob, Rebecca and Lewis use less data than expected, then there's more data available for Megan's mobile.

One person - multiple devices

How it could work for one person

• Janice has a $69.56 excl GST open term Pay Monthly plan with 7.5GB for her mobile phone. She decides to buy a tablet and a T-Stick.
• She wants to use her 7.5GB data across all her devices.
• She goes to the Spark app and adds two Data Sharer plans to her plan. One for her tablet and one for her T-Stick.

Setting data limits for herself

Janice wants to use most of her data on her T-Stick so she can work remotely. She sets a data limit of 1GB on her mobile phone and 2GB on her tablet. She sets no limit on her T-Stick.

• If she uses 1GB on her tablet and 6.5GB on her T-Stick, then she won't have any data available for her mobile phone because she's used up her data allowance.
• In this case, she might decide to change the limits next month to suit her lifestyle better.
• She changes her limits to a 4GB limit on her T-Stick, 1GB limit on her tablet and no limit on her mobile phone.
• She can change data limits throughout the month to suit her use.

1. When you share your mobile plan you become a Share Leader.
2. This lets you add Mobile Sharer or Data Sharer accounts to your plan. They're referred to as sharers. 
3. The Share Leader manages the group plan and assigns data limits.
4. The Share Leader can add sharers to their plan by contacting Spark.

• The Share Leader can set monthly data limits for each group member. These can be set at 1GB, 2GB, 3GB, 4GB, 5GB, 6GB, 7GB, 8GB, 9GB and 10GB.
• All shared data used is on a first-come, first-serve basis.
• A Share Leader may choose not to give a data limit to themselves or to a sharer. They can do this by setting MAX to that sharer's account in MySpark or the Spark app. Accounts set to MAX can use any data in the plan that the other members don't use.
• Share Leaders set data limits instead of reserving data for each sharer. A sharer may not get to use all the data within their limit if all the group allocation gets used first. This could happen if a sharer without a data limit uses all the group's data before other sharers reach their own limits.
• If the Share Leader sets a 0GB limit for a sharer it means they can't use any shared data.
• If you are sharing mobile data from a Primary Mobile, Data Stretch will only apply to the Primary Mobile plan. Users on a sharing plan will not be eligible for their own individual Data Stretch.
• If you want each user to have the same individual limit applied then you can set that as a group limit.
• New sharers will have a default limit of MAX even if a group limit is set.

The Share Leader and sharers can check how much data is used by the group in MySpark and the Spark app.

If a sharer uses all their data limit then the Share Leader will need to either increase or remove their data limit so the user can continue to use data.

You can't reduce the data limit for an account if it's used more than that limit in a month.

What happens if a sharer reaches their data limit?

If a Mobile Sharer or Data Sharer reaches their data limit they'll receive a text letting them know. The sharer won't be able to use any data until the leader has removed or increased the sharer's limit.

If the group reaches 100% of the data bought, sharers without data limits will move to casual rates. Data limits reset each month.

If the Share Leader's mobile number is disconnected, another mobile number on the shared plan must be chosen as the new Share Leader. The same terms will apply to that mobile number.

If you don't nominate a new Share Leader in 24 hours, Spark will assign it to the first Mobile Sharer added. A tablet sharer will be chosen if no Mobile Sharer is available.

The account holder will be notified of this change via email. If an email address hasn’t been provided, we'll notify them via text.

You may contact us at any time to change the Share Leader. Chat now

The sharer must purchase their own Roaming Pack if they want to roam overseas. They cannot share the Share Leader's Roaming Pack.

Shared Plan terms and conditions apply.