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Set up a shared plan

Share your data, call and text allowance with others. Add sharers to your plan and get the most out of your plan among a group.

What is a shared plan?
Who can share their plans?
Set up a shared plan
Manage shared plans
Change the Share Leader

What is a shared plan?

To get the most out of your plan on data, calls and texts for a group of people, you can share your mobile plan with others. This could work well for your family or work team.

When sharing your plan you can choose to set the maximum amount of data each person in your group can use each month. All mobile users of the group will get unlimited calls and texts.

If you are on a Business shared plan, find out about Business shared plans.

Who can share their plans?

Spark Pay Monthly customers on selected open term or 24 month plans now have the option to share their data with others. This isn't available for Unlimited mobile plan customers or Prepaid customers.

If you don't have a Pay Monthly plan with Spark you can buy an open term or 24 month plan. Once you have bought this plan you can share it with others.

Members of the group do not have to be in the same household or team and it could just be for a group of friends. A shared plan could even work for one person who has multiple devices.

Who is involved?

Share Leader: When you share your mobile plan you become a Share Leader. The Share Leader manages the account and has one bill for all connections within the plan. The Share Leader can add Mobile Sharers and Data Sharers to their plan.

Mobile Sharer:

  • Mobile Sharers can use data from the Share Leader's plan.
  • You can have up to four Mobile Sharers on most plans.
  • The Share Leader can set a limit for how much data the Mobile Sharer uses in a month, if they choose to.
  • Mobile Sharers get unlimited calls and texts.

Data Sharer:

  • Data Sharers use data from the Share Leader's plan.
  • You can have up to three Data Sharers.
  • The Share Leader can set a limit for how much data the Data Sharer uses if they choose to.
  • Data Sharers cannot make calls or texts.

Examples of shared plans

A family

How it could work for a family

  • Mum is the Share Leader. She shares her plan with the group, manages the plan, sets data limits and pays the bill.
  • Dad is a Mobile Sharer: He shares mum's data and gets unlimited calls and texts.
  • Daughter Sally is a Mobile Sharer: She shares mum's data and gets unlimited calls and texts.
  • Son John is a Mobile Sharer: He shares mum's data and gets unlimited calls and texts.
  • Mum also has a tablet that she wants to add to the plan as a Data Sharer.

Setting data limits for the family

Mum has bought a $99.99 a month Open Term Pay Monthly plan. With this plan she gets 15 GB of data, unlimited calls and unlimited texts. This is the plan she shares with dad, Sally and John.

  • She sets a limit of 2 GB for John's mobile and 2 GB to Sally's mobile so they don't use all the data.
  • She gives her mobile, her tablet and dad's mobile no data limit.
  • This leaves at least 11 GB for her mobile, her tablet and dad's mobile.
  • If Sally and John use less data than expected, then there's more data available for mum's mobile, tablet and dad's mobile.

One person - multiple devices

How it could work for one person

  • Janice has a $79.99 Pay Monthly plan with 7.5 GB for her mobile phone. She decides to buy a tablet and a T-Stick.
  • She wants to use her 7.5 GB data across all her devices.
  • She goes to the Spark app and adds two Data Sharer plans to her plan. One for her tablet and one for her T-Stick.

Setting data limits for herself

Janice wants to use most of her data on her T-Stick so she can work remotely. She sets a data limit of 1 GB on her mobile phone and 2 GB on her tablet. She sets no limit on her T-Stick.

  • If she uses 1 GB on her tablet and 6.5 GB on her T-Stick, then she won't have any data available for her mobile phone because she's used up her data allowance.
  • In this case, she might decide to change the limits next month to suit her lifestyle better.
  • She changes her limits to a 4 GB limit on her T-Stick, 1 GB limit on her tablet and no limit on her mobile phone.
  • She can change data limits throughout the month to suit her use.

Set up a shared plan

  1. Check you're on an eligible plan
  2. Log into MySpark or the Spark app using your Spark ID. Create your Spark ID if you don't have one.

Using your mobile

  1. Sign in to the Spark app
  2. Select your plan and go to the My Plan Details screen
  3. Select the menu in the top right corner. This is indicated by three dots.
  4. Select Share My Plan.

Using your computer​

  1. Sign in to MySpark
  2. View your mobile plan
  3. Select Add user.

Next steps

  1. Follow the steps to add users to your plan. This lets you add Mobile Sharer or Data Sharer accounts to your plan. They're referred to as sharers.
  2. You are now a Share Leader and you'll see a screen with a grid to manage your sharers.
  3. As Share Leader you can manage the group plan and assign data limits.
  4. You can add more sharers up to your maximum limit to your plan in MySpark or the Spark app.
  5. If you're a business customer you can add sharers to your plan by contacting Spark. Find out more about business shared plans.

Setting data limits

  • The Share Leader can set monthly data limits for each group member. These can be set at 1 GB, 2 GB, 3 GB, 4 GB, 5 GB, 6 GB, 7 GB, 8 GB, 9 GB and 10 GB.
  • All shared data used is on a first-come, first-serve basis.
  • A Share Leader may choose not to give a data limit to themselves or to a sharer. They can do this by setting MAX to that sharer's account in MySpark or the Spark app. Accounts set to MAX can use any data in the plan that the other members don't use.
  • Share Leaders set data limits instead of reserving data for each sharer. A sharer may not get to use all the data within their limit if all the group allocation gets used first. This could happen if a sharer without a data limit uses all the group's data before other sharers reach their own limits.
  • If the Share Leader sets a 0 GB limit for a sharer it means they can't use any shared data.

Manage shared plans

The Share Leader and sharers can check how much data is used by the group in MySpark and the Spark app.

If a sharer uses all their data limit then the Share Leader will need to either increase or remove their data limit so the user can continue to use data.

You can't reduce the data limit for an account if it's used more than that limit in a month.

What happens if a sharer reaches their data limit?

If a Mobile Sharer or Data Sharer reaches their data limit they'll receive a text letting them know. The sharer won't be able to use any data until the leader has removed or increased the sharer's limit.

If the group reaches 100% of the data bought, sharers without data limits will move to casual rates. Data limits reset each month.

Change the Share Leader

If the Share Leader's mobile number is disconnected, another mobile number on the shared plan must be chosen as the new Share Leader. The same terms will apply to that mobile number. 

If you don't nominate a new Share Leader in 24 hours, Spark will assign it to the first Mobile Sharer added. A tablet sharer will be chosen if no Mobile Sharer is available.

The account holder will be notified of this change via email. If an email address hasn’t been provided, we'll notify them via text.

You may contact us at any time to change the Share Leader. Chat with us on Live Chat.

Shared Plan terms and conditions apply

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