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Share my plan with others

Share your data, call and text allowance with others. Add sharers to your plan and get the most out of your plan among a group.

Contents:

What is a shared plan?
Who can share their plans?
Set up a shared plan
Manage shared plans
Change the Share Leader

What is a shared plan?

To get the most out of your plan on data, calls and texts for a group of people, you can share your mobile plan with others, for example, your family or work team.

When sharing your plan, you can choose to set the maximum amount of data each person in your group can use each month. All mobile users of the group will get unlimited calls and texts.

On a business shared plan? Learn about managing business shared plans

Who can share their plans?

Spark Pay Monthly customers on selected open term or 24-month plans can share their data with others. This isn't available for Endless mobile plan customers or Prepaid customers.

If you don't have a Pay Monthly plan with Spark, you can buy an open term plan. Once you've bought this plan, you can share it with others.

Members of the group do not have to be in the same household or team; it could just be for a group of friends. A shared plan could even work for one person who has multiple devices.

Who is involved?

Share Leader

  • When you share your mobile plan you become a Share Leader
  • The Share Leader manages the account and has one bill for all connections within the plan
  • The Share Leader can add Mobile Sharers and Data Sharers to their plan

Mobile Sharer

  • Mobile Sharers can use data from the Share Leader's plan
  • You can have up to four Mobile Sharers on most plans
  • The Share Leader can set a limit for how much data the Mobile Sharer uses in a month, if they choose to
  • Mobile Sharers get unlimited calls and texts

Data Sharer

  • Data Sharers use data from the Share Leader's plan
  • You can have up to three Data Sharers
  • The Share Leader can set a limit for how much data the Data Sharer uses if they choose to
  • Data Sharers cannot make calls or texts

Examples of shared plans

A family

How it could work for a family

  • Mum is the Share Leader. She shares her plan with the group, manages the plan, sets data limits and pays the bill.
  • Dad is a Mobile Sharer. He shares mum's data and gets unlimited calls and texts.
  • Daughter Sally is a Mobile Sharer. She shares mum's data and gets unlimited calls and texts.
  • Son John is a Mobile Sharer. He shares mum's data and gets unlimited calls and texts.
  • Mum also has a tablet that she wants to add to the plan as a Data Sharer.

Setting data limits for the family

Mum has bought a $99.99 Pay Monthly plan (open term). With this plan, she gets 15GB of data, unlimited calls and unlimited texts. This is the plan she shares with Dad, Sally and John.

  • She sets a limit of 2GB for John's mobile and 2GB to Sally's mobile so they don't use all the data.
  • She doesn't set any data limit for her mobile, the tablet and Dad's mobile.
  • This leaves at least 11GB for her mobile, the tablet and Dad's mobile.
  • If Sally and John use less data than expected, then there's more data available for Mum's mobile, the tablet and Dad's mobile.

One person with multiple devices

How it could work for one person.

  • Janice has a $79.99 Pay Monthly plan with 7.5GB for her mobile phone. She also has a tablet and a T-Stick (a USB modem for her PC).
  • She wants to use her 7.5GB data across all her devices.
  • She adds two Data Sharer plans to her plan, one for her tablet and one for her T-Stick.

Setting data limits for herself

Janice wants to use most of her data on her T-Stick so she can work remotely without connecting to a public WiFi network. She sets a data limit of 1GB on her mobile phone and 2GB on her tablet. She sets no limit on her T-Stick.

  • If she uses 1GB on her tablet and 6.5GB on her T-Stick, then she won't have any data available for her mobile phone because she's used up her data allowance.
  • In this case, she might decide to change the limits next month to better suit her usage.
  • She changes her limits to a 4GB limit on her T-Stick, 1GB limit on her tablet and no limit on her mobile phone.
  • She can change data limits throughout the month as needed.

Set up a shared plan

First, check your current plan eligibility. Check your plan

You'll need to sign in to MySpark to set up a shared plan, so if you haven't used MySpark before, you'll need to register first. Register for MySpark

Using your computer​

  1. Sign in to MySpark
  2. View your mobile plan
  3. Select Add user

Next steps

  1. Follow the steps to add users to your plan. This lets you add Mobile Sharer or Data Sharer accounts to your plan. They're referred to as sharers.
  2. You are now a Share Leader and you'll see a screen with a grid to manage your sharers
  3. As Share Leader you can manage the group plan and assign data limits
  4. You can add more sharers up to your maximum limit to your plan in MySpark or the Spark app
  5. If you're a business customer you can add sharers to your plan by contacting Spark. Find out more about business shared plans

Setting data limits

  • The Share Leader can set monthly data limits for each group member. These can be set anywhere from 1GB to 10GB in increments of 1GB.
  • All shared data used is on a first-come, first-served basis.
  • A Share Leader may choose not to give a data limit to themselves or to a sharer. They can do this by setting MAX to that sharer's account in MySpark or the Spark app. Accounts set to MAX can use any data in the plan that the other members don't use.
  • Share Leaders set data limits instead of reserving data for each sharer. A sharer may not get to use all the data within their limit if all the group allocation gets used first. This could happen if a sharer without a data limit uses all the group's data before other sharers reach their own limits.
  • If the Share Leader sets a 0GB limit for a sharer it means they can't use any shared data.

Manage shared plans

  • The Share Leader and sharers can check how much data is used by the group in MySpark and the Spark app.
  • If a sharer uses all their data limit, then the Share Leader will need to either increase or remove their data limit so the user can continue to use data.
  • You can't reduce the data limit for an account if it's used more than that limit in a month.

What happens if a sharer reaches their data limit?

  • If a Mobile Sharer or Data Sharer reaches their data limit, they'll receive a text letting them know. The sharer won't be able to use any data until the leader has removed or increased the sharer's limit.
  • If the group reaches 100% of the purchased data, sharers without data limits will move to casual rates. Data limits reset each month.

Change the Share Leader

  • If the Share Leader's mobile number is disconnected, another mobile number on the shared plan must be chosen as the new Share Leader. The same terms will apply to that mobile number. 
  • If you don't nominate a new Share Leader within 24 hours, Spark will assign it to the first Mobile Sharer added. If no Mobile Sharer is available, a tablet sharer will be chosen.
  • The account holder will be notified of this change via email. If an email address hasn’t been provided, we'll send a text message to the account holder.
  • You may contact us at any time to change the Share Leader. Contact us

Roaming

If a sharer wants to use a Roaming Pack in an eligible country overseas, they must buy their own pack. They can't share the Share Leader's Roaming Pack. If they don't buy their own pack, they will incur casual rates for data, texts and calls. Shared Plan terms and conditions apply

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