content image

Bump up your plan
With extras

What's the deal

Get more data, talk or text by choosing the extras that suit your needs. You have the freedom to change at any time, so you get more value out of your plan.

content image

Bump up your plan
With extras

What's the deal

Get more data, talk or text by choosing the extras that suit your needs. You have the freedom to change at any time, so you get more value out of your plan.

content image

Bump up your plan
With extras

What's the deal

Get more data, talk or text by choosing the extras that suit your needs. You have the freedom to change at any time, so you get more value out of your plan.

Data

Data

Data

Talk

Talk

Talk

Text

Text

Text

International talk and text

International talk and text

International talk and text

How to buy


Do it on your phone

Download the Spark App



Do it by text

Text the Extra code to 258. For example, to buy a $6Data Extra just text 'BUY 6DATA' to 258

Cancel extras

Text the extra code to 258 but replace 'BUY' with 'END'. You can also cancel it using the Spark App, or log into My mobile

STANDARD RATES AND DETAILS

Additional Minutes 49c/minute
Additional standard texts 20c each
Picture messaging 50c each
Video calling 89c/minute
International text message 30c each
Casual data $1/day for 10MB
Additional casual data 30c/MB
Voicemail 20c/retrieval
Video messaging $1 each
International Calling Rates (Direct-dial any landline or mobile) Australia, United States, Canada, United Kingdom and Ireland 91c/minute
Rest of the world $1.43/minute

STANDARD RATES AND DETAILS

Additional Minutes 49c/minute
Additional standard texts 20c each
Picture messaging 50c each
Video calling 89c/minute
International text message 30c each
Casual data $1/day for 10MB
Additional casual data 30c/MB
Voicemail 20c/retrieval
Video messaging $1 each
International Calling Rates (Direct-dial any landline or mobile) Australia, United States, Canada, United Kingdom and Ireland 91c/minute
Rest of the world $1.43/minute

STANDARD RATES AND DETAILS

Additional Minutes 49c/minute
Additional standard texts 20c each
Picture messaging 50c each
Video calling 89c/minute
International text message 30c each
Casual data $1/day for 10MB
Additional casual data 30c/MB
Voicemail 20c/retrieval
Video messaging $1 each
International Calling Rates (Direct-dial any landline or mobile) Australia, United States, Canada, United Kingdom and Ireland 91c/minute
Rest of the world $1.43/minute

Set up Spotify

Set up Spotify

Set up Spotify

www.spark.co.nz/help/get-more/spotify/activate-spotify

How do I keep my Spotify usage data down?

  • Play music while on Wi-Fi to save on music streaming data.
  • Download music when you have a connection, then listening in Offline mode when Wi-Fi isn't available.
  • If you're streaming with 3G/4G, set the audio quality to Normal.

How much data does Spotify use?

The amount of data used depends on the quality option you set in the app. Normal quality (default): 1MB/min (17 hours of streaming to hit 1GB). High quality: 1.5MB/min.

THINGS YOU SHOULD KNOW – SPOTIFY PREMIUM WITH 50% DISCOUNT

Spotify Premium Pay Monthly Mobile customers that joined before 1 Nov 2018 - Data charges and Spotify terms apply see spark.co.nz/spotify. Spotify Premium on us is available to customers on Consumer Mobile Pay Monthly Rollover plans $39.99 and above (excludes Sharer plans)

Spotify Premium Pay Monthly Mobile customers that join after 1 Nov 2018 - Spotify Premium on us is available to customers on Consumer Mobile Pay Monthly Rollover plans $39.99 and above (excludes Sharer plans), for 24 consecutive subscription months from activation of the Spark Spotify Premium offer while on an eligible Pay Monthly Mobile Plan. If you move between eligible Pay Monthly plans during this time you will continue on your 24-month entitlement, which will not reset. Data charges and Spotify terms apply see spark.co.nz/spotify

 

www.spark.co.nz/help/get-more/spotify/activate-spotify

How do I keep my Spotify usage data down?

  • Play music while on Wi-Fi to save on music streaming data.
  • Download music when you have a connection, then listening in Offline mode when Wi-Fi isn't available.
  • If you're streaming with 3G/4G, set the audio quality to Normal.

How much data does Spotify use?

The amount of data used depends on the quality option you set in the app. Normal quality (default): 1MB/min (17 hours of streaming to hit 1GB). High quality: 1.5MB/min.

THINGS YOU SHOULD KNOW – SPOTIFY PREMIUM WITH 50% DISCOUNT

Spotify Premium Pay Monthly Mobile customers that joined before 1 Nov 2018 - Data charges and Spotify terms apply see spark.co.nz/spotify. Spotify Premium on us is available to customers on Consumer Mobile Pay Monthly Rollover plans $39.99 and above (excludes Sharer plans)

Spotify Premium Pay Monthly Mobile customers that join after 1 Nov 2018 - Spotify Premium on us is available to customers on Consumer Mobile Pay Monthly Rollover plans $39.99 and above (excludes Sharer plans), for 24 consecutive subscription months from activation of the Spark Spotify Premium offer while on an eligible Pay Monthly Mobile Plan. If you move between eligible Pay Monthly plans during this time you will continue on your 24-month entitlement, which will not reset. Data charges and Spotify terms apply see spark.co.nz/spotify

 

www.spark.co.nz/help/get-more/spotify/activate-spotify

How do I keep my Spotify usage data down?

  • Play music while on Wi-Fi to save on music streaming data.
  • Download music when you have a connection, then listening in Offline mode when Wi-Fi isn't available.
  • If you're streaming with 3G/4G, set the audio quality to Normal.

How much data does Spotify use?

The amount of data used depends on the quality option you set in the app. Normal quality (default): 1MB/min (17 hours of streaming to hit 1GB). High quality: 1.5MB/min.

THINGS YOU SHOULD KNOW – SPOTIFY PREMIUM WITH 50% DISCOUNT

Spotify Premium Pay Monthly Mobile customers that joined before 1 Nov 2018 - Data charges and Spotify terms apply see spark.co.nz/spotify. Spotify Premium on us is available to customers on Consumer Mobile Pay Monthly Rollover plans $39.99 and above (excludes Sharer plans)

Spotify Premium Pay Monthly Mobile customers that join after 1 Nov 2018 - Spotify Premium on us is available to customers on Consumer Mobile Pay Monthly Rollover plans $39.99 and above (excludes Sharer plans), for 24 consecutive subscription months from activation of the Spark Spotify Premium offer while on an eligible Pay Monthly Mobile Plan. If you move between eligible Pay Monthly plans during this time you will continue on your 24-month entitlement, which will not reset. Data charges and Spotify terms apply see spark.co.nz/spotify

 

$9 Spark Socialiser Terms and Conditions

  • $9 Socialiser extra is valid for one month on a Pay Monthly plan and 4 weeks if purchased on Prepaid., You can purchase multiple $9 Socialiser extras per line
  • Order of use: the $9 Socialiser extra that expires first will get used first. Once your Socialiser data has been used up, your Plan, Pack or extra data will be used in order of expiry.
  • $9 Socialiser extra data does not rollover
  • $9 Socialiser is for New Zealand domestic data traffic only, if you roam internationally you will incur normal data roaming charges
  • $9 Socialiser is only available when using the official application for Facebook, Messenger, Spotify and Twitter from a compatible phone. Excludes Facebook SMS, other alert services, and accessing video and content hosted on other sites. Access via any other means including 3rd party applications will use existing data in your plan or incur plan additional data charges applicable on your prepaid and pay monthly plan. Additional data charges will also apply for any external links accessed via these sites.
  • Most smartphones are set to seek data automatically in the background (e.g. email or other apps). This will use the internet and, in some cases, charges will apply
  • In some cases, as per Facebook policy, cached Facebook data takes 24 hours to refresh and therefore users may see chargeable data. To manually clear the cache we recommend uninstalling the app and reinstalling it
  • Standard charges will apply including but not limited to the following:
    1. The use of voice and video call features;
    2. External links in newsfeed, timelines, walls, etc
    3. External URLs in comments, messages, etc
    4. Links to applications
    5. Links to external advertisements
    6. Enabling or navigating to features that rely on location services.
    7. Facebook features that navigate you out of the site and/or application such as “Get Directions”, “Buy Tickets”, etc. and/or importing contacts from an external email domain, clicking on a user’s clicking on a user's email address and so on
    8. Background camera app usage on Facebook
    9. Pages Manager Apps on Facebook
    10. Using the Opera browser on Facebook or Twitter on your mobile device
  • $9 Socialiser only works with official Android (2.1+ or later) and iOS (4 or later) operating systems
  • We may decide to stop providing any or any part of our Pay Monthly plans and Prepaid packs to you. If we do this, Socialiser may no longer be available to you. We will try to tell you at least one month before we stop providing the service. We may do this by sending you an SMS, emailing or writing to you, calling you or by putting a notice in major daily newspapers.

$9 Spark Socialiser Terms and Conditions

  • $9 Socialiser extra is valid for one month on a Pay Monthly plan and 4 weeks if purchased on Prepaid., You can purchase multiple $9 Socialiser extras per line
  • Order of use: the $9 Socialiser extra that expires first will get used first. Once your Socialiser data has been used up, your Plan, Pack or extra data will be used in order of expiry.
  • $9 Socialiser extra data does not rollover
  • $9 Socialiser is for New Zealand domestic data traffic only, if you roam internationally you will incur normal data roaming charges
  • $9 Socialiser is only available when using the official application for Facebook, Messenger, Spotify and Twitter from a compatible phone. Excludes Facebook SMS, other alert services, and accessing video and content hosted on other sites. Access via any other means including 3rd party applications will use existing data in your plan or incur plan additional data charges applicable on your prepaid and pay monthly plan. Additional data charges will also apply for any external links accessed via these sites.
  • Most smartphones are set to seek data automatically in the background (e.g. email or other apps). This will use the internet and, in some cases, charges will apply
  • In some cases, as per Facebook policy, cached Facebook data takes 24 hours to refresh and therefore users may see chargeable data. To manually clear the cache we recommend uninstalling the app and reinstalling it
  • Standard charges will apply including but not limited to the following:
    1. The use of voice and video call features;
    2. External links in newsfeed, timelines, walls, etc
    3. External URLs in comments, messages, etc
    4. Links to applications
    5. Links to external advertisements
    6. Enabling or navigating to features that rely on location services.
    7. Facebook features that navigate you out of the site and/or application such as “Get Directions”, “Buy Tickets”, etc. and/or importing contacts from an external email domain, clicking on a user’s clicking on a user's email address and so on
    8. Background camera app usage on Facebook
    9. Pages Manager Apps on Facebook
    10. Using the Opera browser on Facebook or Twitter on your mobile device
  • $9 Socialiser only works with official Android (2.1+ or later) and iOS (4 or later) operating systems
  • We may decide to stop providing any or any part of our Pay Monthly plans and Prepaid packs to you. If we do this, Socialiser may no longer be available to you. We will try to tell you at least one month before we stop providing the service. We may do this by sending you an SMS, emailing or writing to you, calling you or by putting a notice in major daily newspapers.

$9 Spark Socialiser Terms and Conditions

  • $9 Socialiser extra is valid for one month on a Pay Monthly plan and 4 weeks if purchased on Prepaid., You can purchase multiple $9 Socialiser extras per line
  • Order of use: the $9 Socialiser extra that expires first will get used first. Once your Socialiser data has been used up, your Plan, Pack or extra data will be used in order of expiry.
  • $9 Socialiser extra data does not rollover
  • $9 Socialiser is for New Zealand domestic data traffic only, if you roam internationally you will incur normal data roaming charges
  • $9 Socialiser is only available when using the official application for Facebook, Messenger, Spotify and Twitter from a compatible phone. Excludes Facebook SMS, other alert services, and accessing video and content hosted on other sites. Access via any other means including 3rd party applications will use existing data in your plan or incur plan additional data charges applicable on your prepaid and pay monthly plan. Additional data charges will also apply for any external links accessed via these sites.
  • Most smartphones are set to seek data automatically in the background (e.g. email or other apps). This will use the internet and, in some cases, charges will apply
  • In some cases, as per Facebook policy, cached Facebook data takes 24 hours to refresh and therefore users may see chargeable data. To manually clear the cache we recommend uninstalling the app and reinstalling it
  • Standard charges will apply including but not limited to the following:
    1. The use of voice and video call features;
    2. External links in newsfeed, timelines, walls, etc
    3. External URLs in comments, messages, etc
    4. Links to applications
    5. Links to external advertisements
    6. Enabling or navigating to features that rely on location services.
    7. Facebook features that navigate you out of the site and/or application such as “Get Directions”, “Buy Tickets”, etc. and/or importing contacts from an external email domain, clicking on a user’s clicking on a user's email address and so on
    8. Background camera app usage on Facebook
    9. Pages Manager Apps on Facebook
    10. Using the Opera browser on Facebook or Twitter on your mobile device
  • $9 Socialiser only works with official Android (2.1+ or later) and iOS (4 or later) operating systems
  • We may decide to stop providing any or any part of our Pay Monthly plans and Prepaid packs to you. If we do this, Socialiser may no longer be available to you. We will try to tell you at least one month before we stop providing the service. We may do this by sending you an SMS, emailing or writing to you, calling you or by putting a notice in major daily newspapers.

What does my 1GB/month Socialiser give me access to?

Our new Spark Socialiser now includes access to Spotify music streaming giving you a massive 1GB/month of data on the Facebook, Messenger, Twitter and Spotify apps, leaving you free to use your plan data for whatever else you need. These inclusions are applicable for existing and new Socialiser customers.

What happens when I have used up my 1GB/month Socialiser data allowance?

Standard data charges apply after the Socialiser 1GB has been used up. If you have data included in your plan, this will be consumed first then casual data rates after that.

You can also buy additional Socialiser subscriptions for $9/month, just text 'BUY 9SOCIAL' to 258.

Do I have to access Facebook, Messenger, Twitter or Spotify though the apps or can I go through a web browser like Google Chrome?

Socialiser is only available when using the official application for Facebook, Messenger, Twitter and Spotify from a compatible phone. Socialiser only works with official Android (2.1+ or later) and iOS (4 or later) operating systems.

Can I access Facebook, Messenger, Twitter or Spotify without using my data when I'm overseas?

Socialiser is for New Zealand domestic data traffic only, if you roam internationally you will incur normal data roaming charges.

Why have I used data from my plan when all I've done is access activity via the apps?

1GB Socialiser data excludes Facebook SMS, other alert services, and accessing video and content hosted on other sites. Access via any other means including 3rd party applications will use existing data in your plan or incur plan additional data charges applicable on your prepaid and pay monthly plan. Additional data charges will also apply for any external links accessed via these sites.

1GB Spotify allowance includes music streaming only. There are some functions within the Spotify app that are may be excluded and will use data from your plan. These include:

  • Video streaming
  • Album artwork displayed on screen
  • Song downloads
  • Advertisements that the service providers may insert into the app, these can be video ads or banner ads
  • Any analytics sent from the music provider to understand your music preferences and usage
  • Authentication, for example, when the app confirms your login

Data Stretch comes with selected Business Mobile Plan

All of our Business Mobile plans come with Data Stretch, so you can feel free to keep using the internet, even if you're over your limit.

Extra mobile data normally costs 25c per MB (ex GST). But with Data Stretch you have a 2GB safety net. Go over your limit and you'll get an extra 1GB for just $20 (ex GST). And you can use up to 2GB for just $40 (ex GST). It works by capping the amount you'll pay at certain points.

Data Stretch comes with selected Business Mobile Plan

All of our Business Mobile plans come with Data Stretch, so you can feel free to keep using the internet, even if you're over your limit.

Extra mobile data normally costs 25c per MB (ex GST). But with Data Stretch you have a 2GB safety net. Go over your limit and you'll get an extra 1GB for just $20 (ex GST). And you can use up to 2GB for just $40 (ex GST). It works by capping the amount you'll pay at certain points.

Data Stretch comes with selected Business Mobile Plan

All of our Business Mobile plans come with Data Stretch, so you can feel free to keep using the internet, even if you're over your limit.

Extra mobile data normally costs 25c per MB (ex GST). But with Data Stretch you have a 2GB safety net. Go over your limit and you'll get an extra 1GB for just $20 (ex GST). And you can use up to 2GB for just $40 (ex GST). It works by capping the amount you'll pay at certain points.

Data Stretch caps the amount you’ll pay at certain points


EXTRA DATA OVER YOUR PLAN
PRICE
HOW THIS IS CALCULATED
0 - 80 MB $0 - $20 $0.25 / MB

80 - 1024 MB $20 $20 cap

1024 - 1104 MB $20 - $40 $20 + $0.25 / MB for all usage between 1024 - 1104 MB
1104 - 2048 MB $40 $40 cap
2048 MB + $40 + $0.25 / MB for all usage above 2048 MB

Data Stretch caps the amount you’ll pay at certain points


EXTRA DATA OVER YOUR PLAN
PRICE
HOW THIS IS CALCULATED
0 - 80 MB $0 - $20 $0.25 / MB

80 - 1024 MB $20 $20 cap

1024 - 1104 MB $20 - $40 $20 + $0.25 / MB for all usage between 1024 - 1104 MB
1104 - 2048 MB $40 $40 cap
2048 MB + $40 + $0.25 / MB for all usage above 2048 MB

Data Stretch caps the amount you’ll pay at certain points


EXTRA DATA OVER YOUR PLAN
PRICE
HOW THIS IS CALCULATED
0 - 80 MB $0 - $20 $0.25 / MB

80 - 1024 MB $20 $20 cap

1024 - 1104 MB $20 - $40 $20 + $0.25 / MB for all usage between 1024 - 1104 MB
1104 - 2048 MB $40 $40 cap
2048 MB + $40 + $0.25 / MB for all usage above 2048 MB