We seem to have struck a problem updating your current broadband and landline configuration.
Please call 123 to speak to a member of our Customer Resolution team team, or schedule a call back at a time convenient to you.
Sorry you can't downgrade from Fibre to ADSL or VDSL. Please contact us to discuss options.
Click & collect
Note: Not all products are able to use Click & Collect. Look for the Click & Collect link under the product image to see if it's available for the product you want to buy.
To pick up your product you, or the person collecting your order for you, will need to show one of the following forms of ID:
You can select the click & collect store when you check out. The store will be in contact with you within 24 hours.