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Help with your broadband

Get help with setting up your internet and managing your broadband plan. Find out how to keep your internet connection secure and solve broadband issues.

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Manage technician visits during COVID-19

Check my connection

Change my broadband plan

Set up Fibre

Set up and check my modem

Solve broadband speed issues

Learn

Understand Fibre

Understand WiFi speeds

Understand broadband performance

Spark Smart Modems

Spark Smart Mesh 2

 

Troubleshoot

Check my connection

Solve broadband speed issues

Check broadband speed

Modem health

 

Set up

Set up and check my modem

Set up wireless antenna

Set up Spark Smart Mesh 2

Set up Wireless Broadband

Set up Fibre

Track my Fibre order

 

Manage

Change broadband plan

Change Fibre broadband speed

Set up broadband usage alerts

Stay connected during an outage

Move address

Recycle modem

 

Security

Stay safe online

Use Spark Security Suite

Learn about WiFi security

Set up and use Net Shield

Change service provider

Transfer my broadband to or from Spark