THINGS YOU SHOULD KNOW – SPOTIFY PREMIUM
Discounted monthly Spotify Premium w is available on Business Mobile Sharers (Business Sharer, Business Sharer Medium Term, Business Sharer Large Term). $9.99 (incl GST) will be charged to your Spark account when you purchase the Spotify Extra, and then subsequently every month on the renewal date, while you’re on an eligible Spark Pay Monthly plan, or until you cancel your Spotify subscription. If you change your Mobile Pay Monthly Plan, you may no longer be eligible to the Spotify Premium offer.
In order to use and access the Spotify Premium service, you will need to register with Spotify directly and accept Spotify Terms and Conditions of the Spotify service. The Spotify Terms and Conditions govern your use of the Spotify service.
Early termination fees
Contact us to check if any of your services come with a contract. If the contract term hasn't finished, you may be facing early exit fees.
If you bought a mobile from Spark interest free, check to see if you have any monthly payments left. You need to pay any instalments left before you cancel your account.
There's a standard 30-day notice period when you cancel Spark's services. The notice period starts from the day you let us know you want to cancel. For more information on our 30-day notice period, please see our terms and conditions.
Unlimited Usage Policy
See full Terms and Conditions for our Business Mobile Plans customers
These are applicable for all customers that sign up from 17 July 2017.
Unlimited Usage Policy*
Unlimited text is for standard person-to-person texts to standard NZ numbers (you need to be texting another person). Excludes premium and special numbers.
Unlimited texts cannot be used for re-supply, call centre usage, telemarketing, bulk messaging, application-to-person communication, machine to machine communication (including by using your SIM card in any other device), Cellular Trunking Units (CTUs), or any other activity that Spark considers to be non-standard personal usage ("Prohibited Usage").
If we consider that you are engaging in Prohibited Usage we may contact you and ask you to stop such usage. If such Prohibited Usage continues despite notification from us, we may remove your subscription with unlimited texts immediately with notice.
When we talk about per minute calling rates and the 'included minutes' in our Pay Monthly plans, these don't apply to video calling, directory assistance, operator-assisted and other types of chargeable calls like these.
If you decide to join us with a Pay Monthly plan for a fixed term and then find you need to break the term, then there will be some early disconnection charges or repayment of the mobile subsidy if you chose to receive one.
For Pay Monthly customers, your Extras will be used before any texts, minutes or data from your base plan. So, it's a good idea to add an Extra at your billing date so everything lines up.
Our included texts and Extras are for national person-to-person texts and don't include international texts or texts sent while roaming.
Our included Data Extras are for data to be used in New Zealand and don't include data used while you're outside New Zealand. To get the price of data for your international destinations, use our Global Roaming Quick Check tool.
Photo messages cost 20c per message to any Spark mobile, and 50c to any other network mobile, in New Zealand (photo message prices are GST inclusive).