Ultra Fibre30 Unlimited Offer Summary | Spark NZ

Print this pageUltra Fibre® 30 Unlimited Data Offer Summary

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Service overview

Service description

Ultra Fibre® 30 is a faster broadband service for residential customers. The Ultra Fibre® 30 Unlimited Data plan comes with the added benefit of having no data cap.

Ultra Fibre® connects your home to our network via a fibre optic connection to your house. That means the throughput on your connection is higher and more consistent than ADSL broadband. And that means you'll get faster speeds.

Ultra Fibre® 30 Unlimited Data runs on the Ultra Fast Broadband network, using what's called a 30Mbps standard network profile.

Ultra Fibre® 30 Unlimited Datacomes with a landline and a phone number as well as your broadband. The landline connects you to the public phone network so you can make local, national, international and mobile calls from your home phone. Your home phone service runs on our standard copper wire network.

All our Unlimited Data plans have no data cap, meaning that you can use the internet to it’s full potential each month without having to worry about overage charges.


Ultra Fibre® 30 Unlimited Data is available in areas where the new Ultra Fast Broadband (UFB) network is available. The UFB roll out’s still happening, so more addresses can get it each week. Take a look at the address checker to see if – and when – Ultra Fibre® will be ready at your place.

Service Charges


Monthly data allowance

$109 /month
($10 off with an eligible Telecom
Ultra Mobile on the same account)

Ultra Fibre® 30 Unlimited Data comes with a landline and local calls are free. Your first month is FREE if you’re a new customer who signs up for a 12 month contract.

All of the Ultra Fibre® plans also come with:

1. Telecom Security Suite – 5 free McAfee Security licenses for all broadband customers

2. Email – Free premium email service from Yahoo!

3. 24/7 Help and Support – over the phone and online, including a live webchat service

Additional Data Charges

Because Unlimited Data plans come with no data cap, there are no additional data charges on this plan.

Set Up Charges

You’ll get a free standard connection and a modem on a 12 month contract.
Take an Open Term contract and pay a $299 connection fee (you can either bring your own modem, or buy one from us for $149)

Access Type

For more information about access types, click here.
For more information about broadband speeds and performance, click here.

Other Information

Minimum Contract Period

You have 2 contract options:

  1. Open term (you can cancel the service any time)

  2. 12 month contract (your first month is free)

Early Termination Fee

If you’re on a 12 month contract, you’ll need to pay a fee of $299 if you cancel the contract early.

There’s no cancellation fee if you take the open term contract.

Notice Period

If you want to cancel your broadband service, you’ll need to give us 30 days notice.

Other Requirements


Traffic Management

We may use traffic management policies to make sure that the available bandwidth on the network is shared fairly and efficiently between all users. Certain types of traffic may be de-prioritised so that general web-browsing, real time applications like Skype, online games and streaming video services perform better.

Fair Use

We don’t run a Fair Use Policy on any of our Ultra Fibre® 30 Broadband plans.

Effects On Other Services

At the moment, this service comes with a home phone service that runs on our older copper network. So there are no adverse effects on other services in your home.

Other Charges

Our Ultra Fibre ® 30 Unlimited Data packages also come with a landline. Your local calls are free. We do charge for national, international and mobile calls, but have a range of calling plans to suit most people.

In some cases additional install charges might apply. Typically, this happens if your house is more than 200m from the road, or if we need to put some new wiring in your house.

See Broadband terms and conditions on our website for more details on this.


Telecom is a member of the Telecommunication Dispute Resolution Scheme.

All prices include GST.

This document is only a summary. If you’d like the full detail, our website has the legal broadband terms and conditions.