Do you have any of the following hardware or services at your address? Check and take the recommended action:
PABX phone systems
Many PABX phone systems are not compatible with Fibre voice, so we recommend checking with your hardware manufacturer first.
Centrex and Stepping lines
Because Centrex and Stepping rely on the copper network, we cannot upgrade a Centrex or a stepping line to Fibre. You can still sign up for Fibre as a new connection, but you will need to keep both your copper line as well as signing up for Naked Fibre Broadband.
Monitored security and medical alarms
We can't be sure that devices using a copper landline will work with a Fibre-based landline. These include medical alert and monitored security alarms, so if you have one of these, check with the alarm monitoring company or the manufacturer to see if you’ll need to update it.
Low-speed modems and other equipment
We've carried out extensive testing on other devices like Sky boxes, faxes, EFTPOS machines and low-speed modems. We are confident that most devices will work fine with a Fibre landline, but we can't guarantee that every variant on the market will.
So if you're worried that a device might not be compatible, please check with the manufacturer and make sure you test the device as soon as your new Fibre connection is up and running.