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Pay my bill

There are many ways to pay your Spark bill. From paying online, in person or setting up an automatic payment or direct debit. Find a way that works best for you. 

You can pay your bill in MySpark using credit/debit card or POLi internet banking. You can also save your credit/debit card for future payments. Pay in MySpark

To pay someone else’s account using credit/debit card or POLi internet banking, visit the Make a payment page. Make a payment

You can find the Spark app in the Google Play Store or the App Store. Download the Spark app 

  • Open the app and select the menu icon. It looks like three lines stacked on top of each other. 
  • Select My bill. Then choose Set up a monthly payment or if you want to pay one bill, select Pay now
  • Select the payment options presented to you, then follow the instructions.  

Payment methods include credit/debit card and POLi.   

To pay your business account bill from your bank account on the due date, fill out the business form.  View business form

Set up direct debit to automatically pay your bill from your bank account on the due date. To set this up, use MySpark or the Spark app. 

  • Set up a direct debit using MySpark by selecting Set up a monthly payment in the Billing and payment screen.  Set up a direct debit
  • Set up direct debit using the Spark app by selecting Set up a monthly payment on the My bill screen  

The direct debit will only come into effect from your next bill. If you select the checkbox to allow payment for your current bill, the first payment will be taken that day.  

To change an existing Direct Debit you need to cancel the current one and set up a new one. You can do this in MySpark, select Bill & payment after signing in.  Sign in to MySpark

Pay your bill from your Visa, Mastercard, American Express or Diners Club on the due date. To set this up, use MySpark or the Spark app. 

  • Set up a recurring payment using MySpark by selecting Set up a monthly payment in the Billing and payment screen.  Set up recurring payment
  • Set up a recurring payment using the Spark app by selecting Set up a monthly payment on the My bill screen.

Note: Payments from your credit card incur a 1.5% (plus GST, if any) surcharge.  

The direct debit will only come into effect from your next bill. If you select the checkbox to allow payment for your current bill, the first payment will be taken that day.  

To change an existing Direct Debit you need to cancel the current one and set up a new one. You can do this in MySpark, select Bill & payment after signing in.  Sign in to MySpark

Automatically pay your account on the due date using a rural charge card, just contact your card provider to set it up. Eligible rural charge card companies are: 

  • Ashburton Trading Society (ATS)
  • Farmlands 

Find Spark in the payees list, or add our account number to your payees list: 01-1820-0000123-000. Use your Spark account number in the reference field

You can pay from overseas:

  • Use the swift code ANZBNZ22.
  • Use the bank address ANZ Centre, 23-29 Albert Street, Auckland.

You can get a reminder three days before your bill is due, either by email or, if you have a Spark mobile, via SMS. If you want to set this up chat to our team now. Chat now

Call Spark Service Express on 0800 000 000 to make a manual payment with a Visa, MasterCard, Prezzy Card, American Express or Diners Card.

  • American Express and Diners Card incur a 2% surcharge.
  • Visa, MasterCard, Prezzy Card and international credit, debit or charge cards incur a 3% surcharge. 

Take your bill's payment slip with you.  

A $1.80 fee applies when you pay your bill at a Post Shop.  Find your nearest Post Shop

Spark stores accept payment by cash, EFTPOS and credit/debit card.  Find your nearest Spark store

  • A charge of up to 3% applies if you pay by credit or debit card at a Spark store.

It can take up to two business days for us to receive these payments.

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