The Spark 4G network also powers Skinny. Learn more about Skinny NZ
Check whether your phone will run on the Spark NZ network.
If you got your phone from us, it'll work fine. If not, we can run a quick check for you now. Enter your phone's IMEI number below.
Enter your IMEI Number below:
Enter digits only, for example, 123456789012345
Cool. Your phone likes our network.
As your mobile's good to go, you just need to get a new SIM card. And one of our Pay Monthly plans or prepaid packs. Don't worry about your number: you can bring that too. We'll take care of it when you check out.
All good. Your mobile will run on our mobile networks.
Your mobile's good to go on the Spark network, you just need a new SIM card, and one of our Pay Monthly plans or Prepaid packs. Don't worry about your number: you can bring that too. We'll take care of it when you check out.
Not good news, sorry. Your phone won't run on our network.
But don't fret! We've got a great selection of phones for all tastes and budgets.
Please enter a valid IMEI number. The IMEI number should be 14 digits long. You can find it by dialing *#06# on most phones. If that doesn't work, open up your phone, pop out the battery and look on the label beneath it, in the battery compartment, or look on the label on the box your phone came in. You can also look in your phone settings.
Spark’s mobile network uses multiple technologies including 3G, 4G and 5G across a range of frequency bands. To use Spark’s mobile network, your device will need to be unlocked and be compatible with our frequency bands.
Some devices are locked to a specific carrier. If this is the case, it will need to be unlocked before it can be used with a Spark SIM. To determine if your device is locked, check with your current provider or the place you bought it.
To use a device on Spark’s mobile network, your device needs to be compatible with Spark’s frequency bands. You may need to check your device’s specifications to confirm which frequency bands your device supports.
Spark’s mobile network uses the following frequency bands:
For the best coverage, your device should support at least 4G Band 3 and Band 28.
For the best performance, your device should support all of Spark’s frequency bands.
To make calls using Spark’s 3G network, devices should support 3G Band 5.
To make calls using Spark’s 4G network, devices should support the 4G bands mentioned above and be compatible with VoLTE (Voice over LTE). Learn more about VoLTE
Note: devices require specific software support to use Spark’s VoLTE network.
Your device might also support WiFi calling. More info about WiFi Calling
For messaging and data, devices should support Spark’s frequency bands.
To enable MMS and Data services, you might need to enter Spark’s APN settings. View APN settings
Note: devices require specific software support to use Spark’s 5G network. Get more info about 5G