Make local & international calls

International calling rates

Use the calling rates table to find out how much it will cost to call a landline or mobile in another country.

View calling rates

International calling access codes

1. When calling another country from New Zealand, type in the access code 00.
2. Find the country you're wanting to call from the list below, and type in the code.
3. Enter the area code (without the zero if the number starts with a zero), and phone number you're wanting to call.
4. The number on your phone should look like this example: 00 + 61 (Australia) + 7 (area code) + 12345678 (phone number).

National calling rates

Your landline plan covers certain national calls.  

Local calling areas and area codes

Calling New Zealand from overseas

If you're overseas contact the local operator for the country's access code. Then:

1. Type in the access code for the country you're calling from.
2. Type in New Zealand's country code (64).
3. Type in the local area code for the area you're ringing, without the zero (see the list above).
4. Type in the phone number.
5. The number on your phone should be similar to this: 0011 + 64 + 7 (area code) + 12345678 (phone number).

Make a national collect call

If you're making a collect call to another New Zealand number, call 010 and follow the prompts.

• You can't make collect calls to payphones, non-Spark mobiles or Spark mobiles.
• If you are the person accepting the collect call you'll get these charges:
  • An acceptance fee of $4.08 including GST.
  • Per minute rate of $0.82 including GST for the entire call.

Calling directory assistance (018)

• Use directory assistance to get the details for people or businesses in New Zealand
• From New Zealand, call 018
• 0172 was a number that could be called to obtain contact details for people overseas. This service is no longer offered  though the number can still be called free of charge. You will be played a message suggesting to either search the internet for overseas contact details or call 018. If you choose to call 018 there is a charge, as below
  
• There is a charge to make calls to this service. Charges for Spark customers are:
  

*Plus the cost to make the call. Check the call rate of your plan for this pricing.

Call Spark from overseas

While travelling overseas, you can contact Spark any time. Use our tool to find a local free-call number for the country you are in. Then follow the voice prompts to get the support you need. Call Spark from overseas