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Pay my bill

There are many ways to pay your Spark bill. From paying online, in person or setting up automatic payments, find a way that works best for you. For one-off credit, debit or charge card payments made via the online form or through the app, the following convenience fees apply:

  • American Express and Diners Card: 2%.
  • Visa/MasterCard, Prezzy Card, international credit, debit or charge card: 3%.

Note: You'll see the card surcharge as a separate transaction on your statement. Prepaid top-ups and online store purchases won't incur this surcharge.

Pay online

  • Use our online form to make a secure payment. View form

Internet banking

  • Find Spark in the payees list, or add our account number to your payees list: 01-1820-0000123-000.
  • Use your Spark account number in the reference field.
  • You can pay from overseas:
    • Use the swift code ANZBNZ22.
    • Use the bank address ANZ Centre, 23-29 Albert Street, Auckland.

The app

  • Download the Spark app
  • Open the app and select the menu icon. It looks like three lines stacked on top of each other.
  • Select Pay bill and follow the instructions. You'll need a credit, debit or a rural charge card to pay.

Direct debit

  • Pay your bill from your Visa, Mastercard, American Express or Diners Club on the due date. To set this up, please contact us on 123.
  • Note: Payments from your credit card incur a 1.5% (plus GST, if any) surcharge.
  • Pay your bill from your bank account on the due date. Choose the form below that relates to your account:
  • The direct debit will only come into effect when we generate a new bill.
  • To cancel your direct debit, contact your bank or chat with us.

At a Post Shop or Spark store

  • Take your bill's payment slip with you.
  • A $1.50 fee applies when you pay your bill at a Post Shop.
  • A 3% charge applies if you pay by credit card at a Spark store.
  • It can take up to two business days for us to receive these payments.
  • Find your nearest Post Shop or Spark store.

Over the phone

  • Call Spark Service Express on 0800 000 000 to pay with your credit card.

Rural charge card

  • Contact your card provider to set up an automatic payment using your rural charge card.
  • Eligible rural charge card companies are:
    • Farmlands
    • Ashburton Trading Society (ATS)

Pay several accounts with one payment

  • In your payment's reference details, include how you're splitting the payment.
  • When you make a payment, include in the reference details the:
    • Payment date.
    • Total amount paid.
    • Breakdown of how much is to go into each account.
  • If you enter an account number when internet banking, the whole payment will go into that account.
  • Let us know when you've made a payment:
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