• You can set up an automatic payment method using a credit/debit card or a direct debit. You'll be taken to sign in to MySpark and then to the payment details page. Set up an automatic payment
• Pay a bill now by completing this online form to make a secure card payment. Pay a bill

• Find Spark in the payees list, or add our account number to your payees list: 01-1820-0000123-000.
• Use your Spark account number in the reference field.
• You can pay from overseas:
  • Use the swift code ANZBNZ22.
  • Use the bank address ANZ Centre, 23-29 Albert Street, Auckland.

• Download the Spark app
• Open the app and select the menu icon. It looks like three lines stacked on top of each other.
• Select My bill. Then choose Set up a monthly payment or if you want to pay one bill, select Pay now.
• Then follow the instructions. You'll need a credit or debit card to pay.

• Pay your bill from your Visa, Mastercard, American Express or Diners Club on the due date. To set this up, use MySpark or the Spark app.
  • Set up a direct debit/automatic payment using the Spark app by selecting Set up a monthly payment on the My bill screen
  • Set up a direct debit/automatic payment using MySpark by selecting Set up a monthly payment in the Billing and payment screen. Set up a direct debit
• Note: Payments from your credit card incur a 1.5% (plus GST, if any) surcharge.
• To pay your business account bill from your bank account on the due date, fill out the Business Form
• The direct debit will only come into effect from your next bill. If you select the checkbox to allow payment for your current bill, the first payment will be taken that day.
• You can cancel your direct debit using MySpark or the Spark app.
• To cancel a direct debit from a credit or debit card:
  • In MySpark, select Manage my monthly payments. Select Cancel monthly payment.
  • In the Spark app, select Manage my monthly payments. Select cancel monthly card payment.

• Take your bill's payment slip with you.
• A $1.50 fee applies when you pay your bill at a Post Shop.
• A 3% charge applies if you pay by credit card at a Spark store.
• It can take up to two business days for us to receive these payments.
• Find your nearest Post Shop or Spark store.

• Call Spark Service Express on 0800 000 000 to pay with your credit card.

• Contact your card provider to set up an automatic payment using your rural charge card.
• Eligible rural charge card companies are:
  • Farmlands
  • Ashburton Trading Society (ATS)

• In your payment's reference details, include how you're splitting the payment.
• When you make a payment, include in the reference details the:
  • Payment date.
  • Total amount paid.
  • Breakdown of how much is to go into each account.
• If you enter an account number when internet banking, the whole payment will go into that account.
• Let us know when you've made a payment:
  • payments@spark.co.nz
  • Fax: 0800 279 399
  • Payments Team
    Spark New Zealand Ltd
    PO Box 90707
    Auckland

Automated recurring charges

Automatic recurring payments from your credit/debit card will incur a 1.5% (plus GST, if any) surcharge.

One-off

One-off credit, debit or charge card payments will incur an additional fee:

• American Express and Diners Club incur a 2% surcharge
• Visa/MasterCard, Prezzy Card, international credit, debit or charge cards incur a 3% surcharge