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Set up and manage Spotify Premium

Find out how to set up Spotify Premium and what to do if you already have a Spotify account.

How do I purchase Spotify Premium?

If you’re on an eligible Pay Monthly or Prepaid plan that gives you 50% off Spotify Premium, or you want to purchase Spotify Premium for $14.99 per month on your Spark account. Follow the steps below to add Spotify to your Spark account.

From MySpark online

  1. Sign into MySpark
    Note: If you don't have a MySpark account yet, you can follow these steps to create one. Set up and use MySpark
  2. Select the relevant Mobile plan (if you have more than one).
  3. Select Get Extras or pack.
  4. Select the Spotify Premium Extra and confirm your purchase.
  5. Spotify Premium will be added to your Spark account and an activation SMS will be sent for you to set up a new or existing account via Spotify.

From the Spark App (v3.0.1)

  1. Go to MySpark section in the Spark App.
  2. Select your mobile plan under the Usage or Products section.
  3. Select the Buy extras button, you may need to scroll down.
  4. Select the Spotify Premium Extra
  5. Tap on Buy. This will bring up a new tile (select the tick box next to the auto renew if you want the subscription to last more than one month).
  6. Drag the arrow to the right on the Pay button to confirm your purchase.
  7. Spotify Premium will be added to your Spark account and an activation SMS will be sent for you to set up a new or existing account via Spotify.

How do I activate Spotify Premium?

New to Spotify

Follow the link in the Spotify activation SMS you have been sent from Spark. (This SMS will have come from number 185). Sign into Spotify you’re all set to stream music add-free.

  1. If you no longer have the SMS, you can sign into your MySpark account. Go to MySpark
    Note: If you don't have a MySpark account yet, you can follow these steps to create one. Set up and use MySpark
  2. Select Get More from the Products menu.
  3. Select the Spotify tab.
  4. Click Activate on the mobile number you’d like to activate with Spotify Premium.
  5. This will take you to the Spotify website to complete your Spotify Premium account creation and activation.

Already have Spotify Premium

If you already have a Spotify Premium subscription, you’ll need to cancel this before activating your Spark account. From the end of your final Spotify Premium renewal, you can then activate Spotify Premium with Spark. You’ll keep your Spotify Premium status and all your playlists.

  1. Follow the steps available on the Spotify Help site to cancel your Premium subscription. Go to Cancel Spotify
  2. Your Spotify account overview now shows the date your plan will change to Spotify free. On this date you can then Activate your Spotify Premium with Spark.
  3. To Activate Spotify Premium with Spark, sign into your MySpark account. Go to MySpark
    Note: If you don't have a MySpark account yet, you can follow these steps to create one. Set up and use MySpark
  4. Select Get More from the Products menu.
  5. Select the Spotify tab.
  6. Click Activate on the mobile number you’d like to activate with Spotify Premium.
  7. This will take you to the Spotify website to complete your Spotify Premium account creation or link your account.

Check your Spotify Premium account is linked with Spark

  1. Sign into the Spotify website
  2. Select Account Overview from the left-side menu.
  3. In the Your plan section, you'll see the following message: "Your subscription is associated with our partner Spark New Zealand".

The activation link in the SMS you sent me isn't working

The activation link may have expired. Follow the steps below to activate in MySpark.

  1. Sign in to your MySpark account. Go to MySpark
    Note: If you don't have a MySpark account yet, you can follow these steps to create one. Set up and use MySpark
  2. Select Get More from the Products menu
  3. Select the Spotify tab
  4. Click Activate on the mobile number you’d like to activate with Spotify Premium
  5. This will take you to the Spotify website to complete your Spotify Premium account creation and activation.

Download the Spotify App

Download the Spotify App from Google Play or the App Store. Download now

Changing plans

  • If you’re changing across Spark mobile plans with Spotify Premium included, then your details will remain with your existing Spotify account.
  • If you’re changing from a Spark mobile plan that has Spotify Premium included, and your new plan has the option of 50% off Spotify Premium, or Spotify Premium for $14.99 per month, you’ll need to purchase this in MySpark or the Spark App. Follow the steps in the above section; How do I purchase Spotify Premium?

Data usage

  • Streaming music through Spotify Premium will use data included in your plan. An hour of streaming uses about 1MB per minute.
  • To limit the amount of data you use:
    • When streaming from your mobile on 3G or 4G, set the audio quality to Normal. In your Spotify App; select Settings > Select Music quality to adjust your quality preference.
    • Play music while on WiFi to save your data.
    • Download your music while you're using WiFi, so you can listen to it when you're offline.

Support

Contact Spotify for further support: support.spotify.com/nz

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