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In most cases, the quickest way to get hold of us is by Live Chat. If you'd still prefer to talk to us, try book a call first. Book a call
If you call Spark on 120 about a fault or a problem with your mobile, landline or broadband connection, you’ll be put through to our Faults specialists. Here’s the customer service performance in our faults queue.
If you call Spark (either on 123 or via our free phone numbers) and say you need to speak to someone about billing or any other enquiry, we’ll put you through to one of our Service specialists. Here’s the customer service performance in our service queue.
If you call Spark (either on 123 or via our free phone numbers) and say you need to speak to someone about a new connection or moving house, we’ll put you through to one of our Sales specialists. Here’s the customer service performance in our sales queue.
120
0800 22 55 98
We're available:
Monday to Friday: 7am-8pm
Saturday and Sunday: 8am-8pm
126
0800 287 463
We're available:
Monday to Friday: 8am–6pm
Saturday: 8:30am–5pm
Holiday hours (until 5 January 2021)
We're available:
Monday to Friday: 8:30am-5pm.
We are closed on 1 January 2021, 2 January 2020 and 3 January 2020.
PO Box 1473
Christchurch 8140
0800 000 000
From Australia 1800 730 064
National 018
International 0172
National 010
International 0170
From within New Zealand: 0800 466 324
From overseas*: +64 3 371 0866
*Note: If calling from overseas, the call will be free from a Spark mobile.
中 文 服 务
0800 168 168
选项1 – 普通话
选项2 – 广东话
星期一至五 8.30am-6pm
官方微信号: Spark新西兰
한국어 서비스
KakaoTalk
플러스친구, Spark NZ
월-금 8.30am–6pm