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Phone numbers

In most cases, the quickest way to get hold of us is by Live Chat. If you'd still prefer to talk to us, try book a call first. Book a call

General

123

0800 800 123

We're available: Monday to Friday: 7am–8pm, Saturday and Sunday: 8am–6pm

 

Faults, lost/stolen mobiles

 

120

0800 22 55 98

 

We're available:

24 hours a day

 

Business

 

126

0800 287 463

 

We're available:

Monday to Friday: 8am–6pm

Saturday: 9am–1pm

 

Customer Resolutions

 

PO Box 1473

Christchurch 8140 

 

Billing

 

0800 000 000

                      

 

From overseas

 

From Australia 1800 730 064

                                                  

 

Directory assistance

 

National 018

International 0172 

                                                  

 

Calling asssistance

 

National 010

International 0170 

                                                  

 

Roaming helpdesk

 

0800 492 120

+64 3 371 0866 

                                                  

 

Asian languages

 

中 文 服 务

0800 168 168

选项1 – 普通话

选项3 – 广东话

星期一至五 8:30am-6pm

 

官方微信号:Spark新西兰

网站:spark.co.nz/cn

 

한국어 서비스

KakaoTalk

플러스친구, Spark NZ

월-금 8:30am–6pm