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Phone numbers
In most cases, the quickest way to get hold of us is by Live Chat. If you'd still prefer to talk to us, try book a call first. Book a call
Faults, lost/stolen mobiles
120
0800 22 55 98
We're available:
24 hours a day
Business
126
0800 287 463
We're available:
Monday to Friday: 8am–6pm
Saturday: 9am–1pm
Customer Resolutions
PO Box 1473
Christchurch 8140
Billing
0800 000 000
From overseas
From Australia 1800 730 064
Directory assistance
National 018
International 0172
Calling asssistance
National 010
International 0170
Roaming helpdesk
0800 492 120
+64 3 371 0866
Asian languages
中 文 服 务
0800 168 168
选项1 – 普通话
选项3 – 广东话
星期一至五 8:30am-6pm
官方微信号：Spark新西兰
网站：spark.co.nz/cn
한국어 서비스
KakaoTalk
플러스친구, Spark NZ
월-금 8:30am–6pm