* Dolby Vision HDR on Xbox requires a compatible display. Dolby Atmos for Headphones requires an additional purchase from Microsoft Store.
Grab an extra wireless controller or a gaming headset and take your gaming to the next level.
The fastest, most powerful Xbox ever. All Xbox games look and play best on Series X.
Explore rich new worlds and enjoy the action like never before with the unmatched 12 teraflops of raw graphic processing power.
Experience next-gen speed and performance with the Xbox Velocity Architecture, powered by a custom SSD and integrated software. Seamlessly move between multiple games in a flash with Quick Resume.
The Storage Expansion Card (sold separately) for Xbox Series X delivers an additional 1TB of external memory while maintaining the same peak performance of the console's internal SSD for a streamlined gaming experience .
Next-gen performance in the smallest, sleekest Xbox console ever.
Experience the speed and performance of a next-gen all-digital console at an accessible price point.
Next-gen speed and performance with the Xbox Velocity Architecture, powered by a custom SSD and integrated software.
Minimise load times with a custom-built 512GB NVMe SSD and seamlessly move between multiple recently played games in a flash with Quick Resume.
Check out our great Pay Monthly Mobile plans or Broadband plans. Terms and credit criteria apply.
Brilliant graphics with HDR technology with premium audio.
Unlimited access to over 100 high-quality games, including brand-new Xbox exclusives and new titles added all the time.
Fast, reliable online gaming with friends on Xbox Live Gold.
For full terms see spark.co.nz/xboxterms
What is Xbox All Access and how do I get it?
With Xbox All Access, you take up either an Xbox Series X or an Xbox Series S console and get 24 months access to Xbox Game Pass Ultimate – which includes over 100 high-quality games, and online multiplayer with Xbox Live Gold. For eligibility requirements and things you should know, see the section above.
How do I set up my Xbox console?
View the Xbox setup instructions
What is Xbox Game Pass Ultimate?
Xbox Game Pass Ultimate gives you a month to month subscription to unlimited access to over 100 high-quality console and PC games to play via your Xbox console. It includes all the online multiplayer benefits of Xbox Live Gold, with new games added all the time. Plus, exclusive member deals and discounts.
How do I activate Xbox Game Pass Ultimate and online multiplayer?
You will receive a Games Pass Ultimate token in the box with your console. Use this token to activate Games Pass Ultimate; your membership starts from the date you activate the token. Once you’ve activated, you’ll be able to access content and online gameplay.
Find out more about redeeming your code
How do I set up parental controls?
Each Xbox console has a range of safety features that let you control what kind of content your family members can access based on the content’s recommended age. You can use these age settings to control a child’s access to specifically rated games, movies, TV shows, and music. Content restrictions also control what your child can see and purchase in the Microsoft Store. You can also enable web filtering to determine what websites children can visit, as well as an “Ask a parent” option which enables parents to control purchases in the Microsoft Store.
Find out more about Xbox One’s online safety and privacy settings
What if I have an existing Xbox Game Pass and/or Xbox Live Gold membership and I buy Xbox All Access?
If you're already an Xbox Live Gold or Xbox Game Pass member, any days remaining in your membership(s) will be converted when you redeem the monthly Ultimate membership and added to your Ultimate membership up to a maximum of 36 months. Xbox Game Pass Ultimate memberships are limited to 36 months.
For example, if you have 3 months of Xbox Live Gold already on your account when you activate your 24 month Xbox Game Pass Ultimate, you will have a total of 27 months of Ultimate on your account before you need to renew your membership.
If you’re already an Ultimate member, wait until your existing membership has a prepaid balance that is less than 12 months before redeeming the 24-month Ultimate membership through Xbox All Access. You will be unable to redeem with more than 12 prepaid months of Ultimate.
To check your prepaid balance, go to your Xbox account
Note, once converted to Ultimate, Xbox Live Gold and other Game Pass memberships cannot be reverted. Visit the Xbox Game Pass page for more
I have an error code on my device, how do I fix this?
If you’ve encountered an error or status code, visit the Xbox support page and enter the error code exactly as shown.
I can’t remember my Microsoft login or password
To retrieve your login or password, visit the Xbox support page for step-by-step instructions.
What happens if my console breaks?
Microsoft can help you directly with technical support and troubleshooting. Chat to Microsoft help
Questions about Xbox All Access? Get in touch:
Call us on 0800 800 123
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