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Xbox Series X: Online orders are now closed. We will update this page when the next available online orders are expected.

* Dolby Vision HDR on Xbox requires a compatible display. Dolby Atmos for Headphones requires an additional purchase from Microsoft Store.

Gear up with Xbox accessories 

Grab an extra wireless controller or a gaming headset and take your gaming to the next level.

Xbox Wireless Controller - Carbon Black
$99.95
Buy now
Xbox Wireless Controller - Robot White
$99.95
Buy now

Xbox Series X

The fastest, most powerful Xbox ever. All Xbox games look and play best on Series X.

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Assassin's Creed - Valhalla
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Most powerful Xbox ever

Explore rich new worlds and enjoy the action like never before with the unmatched 12 teraflops of raw graphic processing power.

More playing, less waiting

Experience next-gen speed and performance with the Xbox Velocity Architecture, powered by a custom SSD and integrated software. Seamlessly move between multiple games in a flash with Quick Resume.

More storage without compromise

The Storage Expansion Card (sold separately) for Xbox Series X delivers an additional 1TB of external memory while maintaining the same peak performance of the console's internal SSD for a streamlined gaming experience .

Xbox Series S

Next-gen performance in the smallest, sleekest Xbox console ever.

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Next-gen performance, accessible price

Experience the speed and performance of a next-gen, all-digital console at an accessible price point.

More playing, less waiting

Next-gen speed and performance with the Xbox Velocity Architecture, powered by a custom SSD and integrated software.

Amazing features in an all-digital console

Minimise load times with a custom-built 512GB NVMe SSD and seamlessly move between multiple recently played games in a flash with Quick Resume.

 

 

Gaming that's safe and fun for the whole family

With the right balance, gaming is a great way to encourage storytelling, creativity, problem solving and teamwork. To help everyone play safely and responsibly, Xbox consoles have custom family settings built-in to help manage screen time, social interactions, online spending and access to mature content.

Need a Spark plan that's billed monthly?

Check out our great Pay Monthly mobile or broadband plans. Terms and credit criteria apply.

 

 

Choose an Xbox One X
or Xbox One S

Brilliant graphics with HDR technology with premium audio.

24 months of Xbox Game Pass Ultimate Membership

Unlimited access to over 100 high-quality games, including brand-new Xbox exclusives and new titles added all the time.

Online Multi Player

Fast, reliable online gaming with friends on Xbox Live Gold.

  • By participating in this LG OLED TV Competition (the “Competition”), you confirm that you accept and agree to these Competition Terms. 
  • The Promoter of this Competition is Spark New Zealand Trading Limited (“Spark”)
  • This Competition is only open to New Zealand residents 18 years and above and is not open to employees of Spark, its agents, contractors, consultants, or their families (including de facto spouses) or to other persons assisting with this Competition.
  • This Competition commences on 22/07/2021 and ends on 31/08/2021 (inclusive) (“Competition Period”).   
  • Entrants must purchase an LG 48” OLED TV from Spark during the Competition Period to enter. All purchases will be direct fulfilled.   
  • All valid entries received during the Competition Period will go into the draw. There is 1 (one) prize of a Xbox Series X console, RRP $1,248 (the “Prize”). You may enter as many times as you like.
  • Winners will be drawn at random and notified either in person or by phone and/or email between 01/09/2021 – 20/09/2021.  
  • Spark is not responsible or liable for any late, lost or misdirected entrie  which may result in delay or failure to enter you into the draw.
  • All entries to this Competition become the property of Spark and will not be returned to the entrants.
  • The prize winner will receive the Prize.  Spark accepts no responsibility or liability for the winner’s enjoyment of the prize or any other costs and expenses that may be incurred by the prize winner relating to the prize or the winner’s enjoyment of that prize.
  • Spark will endeavour to notify selected winners by text, phone or email and deliver prizes by courier, but reserves the right to notify selected winners and deliver prizes by other means.  
  • Spark will make reasonable attempts to contact the winner, but if the winner is not able to be contacted or is unable to redeem the prize in accordance with the terms and conditions within 5 days from the first contact attempt; the prize will be redrawn in his or her place without liability to any person. 
  • Prizes cannot be transferred or exchanged or redeemed for cash. Spark takes no responsibility for entries or prizes that are lost or destroyed.
  • Accepting a prize constitutes the winner's consent to Spark to using their name, city/town of residence, competition entry and/or photographs for Competition or publicity purposes without compensation. 
  • The decisions of Spark on all matters relating to this Competition are final and no correspondence will be entered into. Spark reserves the right to verify the validity of an entry or a winner's right to redeem the prize in accordance with these terms and conditions. Spark reserves the right to amend the prizes offered and these terms and conditions and in its absolute discretion cancel the competition at any time and without prior notice.
  • To the extent permitted by law, Spark excludes any liability it may have to you arising directly or indirectly out of or in connection with this Competition.
  • Any personal information collected as part of this Competition will be held by Spark in accordance with its https://www.spark.co.nz/privacy. You have the right to access, update and correct such information. 
  • Game catalogue: Included games will vary over time. View Xbox game catalogue
  • Eligibility: Xbox All Access console with subscription can be purchased interest free over 24 months with any Spark Pay Monthly mobile or broadband plan. You’ll need fast broadband and a large data allowance. The minimum requirements are:
    • Internet: Broadband internet (a minimum of 1.5Mbps down / 768 Kbps up), a Microsoft account, and an Xbox Live account required for initial online set-up, downloads/mandatory updates (some significant), and some features (including retention of gameplay settings and information). Streaming 4K Ultra HD content requires a download speed of 18-24 Mbps. ISP fees apply.
    • Game download file size: From Xbox Series X launch, all, or the majority of the games library will consist of the present library which has an averaging around 20.6 GB per game as at April 2020. So you’ll need a large data allowance to be able to use the service.
    • Please chat with one of our team if you want to check you are on the right type of broadband plan for gaming.
  • Spark terms: Spark interest free payment and credit criteria terms apply. The remaining balance of payments must be paid if you end your plan before the interest free term ends. See section three of our interest free payment terms: View interest free terms 
    For full terms see spark.co.nz/xboxterms
  • Xbox Game Pass Ultimate token:  An Xbox Game Pass Ultimate token is included in the console box and must be redeemed with your Microsoft account to activate the service. Token must not be transferred or resold. 
    Microsoft terms apply
    Xbox terms apply
  • Online play and downloads: Online play and access to games in Xbox Game Pass Ultimate service requires a high-quality internet connection with adequate data allowance. Game download size varies, averaging around 20.6 GB as at April 2020.
  • TV: Game play requires a compatible TV (not included). To access 4K features, you'll need a compatible 4K TV and Xbox One console.

For full terms see spark.co.nz/xboxterms

What is Xbox All Access and how do I get it?

With Xbox All Access, you take up either an Xbox Series X or an Xbox Series S console and get 24 months access to Xbox Game Pass Ultimate – which includes over 100 high-quality games, and online multiplayer with Xbox Live Gold. For eligibility requirements and things you should know, see the section above.

How do I set up my Xbox console?

View the Xbox setup instructions

What is Xbox Game Pass Ultimate?

Xbox Game Pass Ultimate gives you a month to month subscription to unlimited access to over 100 high-quality console and PC games to play via your Xbox console. It includes all the online multiplayer benefits of Xbox Live Gold, with new games added all the time. Plus, exclusive member deals and discounts.

How do I activate Xbox Game Pass Ultimate and online multiplayer?

You will receive a Games Pass Ultimate token in the box with your console. Use this token to activate Games Pass Ultimate; your membership starts from the date you activate the token. Once you’ve activated, you’ll be able to access content and online gameplay.

Find out more about redeeming your code

How do I set up parental controls?

Each Xbox console has a range of safety features that let you control what kind of content your family members can access based on the content’s recommended age. You can use these age settings to control a child’s access to specifically rated games, movies, TV shows, and music. Content restrictions also control what your child can see and purchase in the Microsoft Store. You can also enable web filtering to determine what websites children can visit, as well as an “Ask a parent” option which enables parents to control purchases in the Microsoft Store.

Find out more about Xbox One’s online safety and privacy settings

What if I have an existing Xbox Game Pass and/or Xbox Live Gold membership and I buy Xbox All Access?

If you're already an Xbox Live Gold or Xbox Game Pass member, any days remaining in your membership(s) will be converted when you redeem the monthly Ultimate membership and added to your Ultimate membership up to a maximum of 36 months. Xbox Game Pass Ultimate memberships are limited to 36 months.

For example, if you have three months of Xbox Live Gold already on your account when you activate your 24 month Xbox Game Pass Ultimate, you will have a total of 27 months of Ultimate on your account before you need to renew your membership.

If you’re already an Ultimate member, wait until your existing membership has a prepaid balance that is less than 12 months before redeeming the 24-month Ultimate membership through Xbox All Access. You will be unable to redeem with more than 12 prepaid months of Ultimate.

To check your prepaid balance, go to your Xbox account

Note, once converted to Ultimate, Xbox Live Gold and other Game Pass memberships cannot be reverted. Visit the Xbox Game Pass page for more

I have an error code on my device, how do I fix this?

If you’ve encountered an error or status code, visit the Xbox support page and enter the error code exactly as shown.

I can’t remember my Microsoft login or password

To retrieve your login or password, visit the Xbox support page for step-by-step instructions.

What happens if my console breaks?

Microsoft can help you directly with technical support and troubleshooting. Chat to Microsoft help

Questions about Xbox All Access? Get in touch:

Chat to us

Call us on 0800 800 123

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