Xbox Series X: We expect to release a small allocation for online sale only at 10am on February 10.
Compare consoles: Pick your perfect Xbox console
* Dolby Vision HDR on Xbox requires a compatible display. Dolby Atmos for Headphones requires an additional purchase from Microsoft Store.
What's included with Xbox All Access?
Gear up with Xbox accessories
Grab an extra wireless controller or a gaming headset and take your gaming to the next level.
Xbox Series X
The fastest, most powerful Xbox ever. All Xbox games look and play best on Series X.
Most powerful Xbox ever
Explore rich new worlds and enjoy the action like never before with the unmatched 12 teraflops of raw graphic processing power.
More playing, less waiting
Experience next-gen speed and performance with the Xbox Velocity Architecture, powered by a custom SSD and integrated software. Seamlessly move between multiple games in a flash with Quick Resume.
More storage without compromise
The Storage Expansion Card (sold separately) for Xbox Series X delivers an additional 1TB of external memory while maintaining the same peak performance of the console's internal SSD for a streamlined gaming experience .
Xbox Series S
Next-gen performance in the smallest, sleekest Xbox console ever.
Next-gen performance, accessible price
Experience the speed and performance of a next-gen all-digital console at an accessible price point.
More playing, less waiting
Next-gen speed and performance with the Xbox Velocity Architecture, powered by a custom SSD and integrated software.
Amazing features in an all-digital console
Minimise load times with a custom-built 512GB NVMe SSD and seamlessly move between multiple recently played games in a flash with Quick Resume.
Gaming that's safe and fun for the whole family
With the right balance, gaming is a great way to encourage storytelling, creativity, problem solving and teamwork. To help everyone play safely and responsibly, Xbox consoles have custom family settings built-in to help manage screen time, social interactions, online spending and access to mature content.
Need a Spark plan that's billed monthly?
Check out our great Pay Monthly Mobile plans or Broadband plans. Terms and credit criteria apply.
Choose an Xbox One X
or Xbox One S
Brilliant graphics with HDR technology with premium audio.
24 months of Xbox Game Pass Ultimate Membership
Unlimited access to over 100 high-quality games, including brand-new Xbox exclusives and new titles added all the time.
Online Multi Player
Fast, reliable online gaming with friends on Xbox Live Gold.
Things you should know
- Game catalogue: Included games will vary over time. View Xbox game catalogue
- Eligibility: Xbox All Access console with subscription can be purchased interest free over 24 months with any Spark Pay Monthly Mobile or Broadband plan. You’ll need fast broadband and a large data allowance. The minimum requirements are:
- Internet: Broadband Internet (a minimum of 1.5 Mbps down/768 Kbps up), a Microsoft account, and an Xbox Live account required for initial online set-up, downloads/mandatory updates (some significant), and some features (including retention of gameplay settings and information). Streaming 4K Ultra HD content requires a download speed of 18-24Mbps. ISP fees apply.
- Game download file size: From Xbox Series X launch, all, or the majority of the games library will consist of the present library which has an averaging around 20.6GB per game as at April 2020. So you’ll need a large data allowance to be able to use the service.
- Please chat with one of our team if you want to check you are on the right type of broadband plan for gaming.
- Spark terms: Spark interest-free payment & credit criteria terms apply. Remaining balance of payments must be paid if you end your plan before the interest free term ends. See section 3 of our interest free payment terms: View interest free terms. For full terms see spark.co.nz/xboxterms
- Xbox Game Pass Ultimate token: An Xbox Game Pass Ultimate token is included in the console box and must be redeemed with your Microsoft account to activate the service. Microsoft terms and Xbox terms apply. Token must not be transferred or resold.
- Online play and downloads: Online play and access to games in Xbox Game Pass Ultimate service requires a high-quality internet connection with adequate data allowance. Game download size varies, averaging around 20.6GB as at April 2020.
- TV: Game play requires a compatible TV (not included). To access 4K features, you'll need a compatible 4K TV and Xbox One console.
For full terms see spark.co.nz/xboxterms
Frequently asked questions
What is Xbox All Access and how do I get it?
With Xbox All Access, you take up either an Xbox Series X or an Xbox Series S console and get 24 months access to Xbox Game Pass Ultimate – which includes over 100 high-quality games, and online multiplayer with Xbox Live Gold. For eligibility requirements and things you should know, see the section below.
How do I set up my Xbox console?
View the Xbox setup instructions
What is Xbox Game Pass Ultimate?
Xbox Game Pass Ultimate gives you a month to month subscription to unlimited access to over 100 high-quality console and PC games to play via your Xbox console. It includes all the online multiplayer benefits of Xbox Live Gold, with new games added all the time. Plus, exclusive member deals and discounts.
How do I activate Xbox Game Pass Ultimate and online multiplayer?
You will receive a Games Pass Ultimate token in the box with your console. Use this token to activate Games Pass Ultimate; your membership starts from the date you activate the token. Once you’ve activated, you’ll be able to access content and online gameplay.
Find out more about redeeming your code
How do I set up parental controls?
Each Xbox console has a range of safety features that let you control what kind of content your family members can access based on the content’s recommended age. You can use these age settings to control a child’s access to specifically rated games, movies, TV shows, and music. Content restrictions also control what your child can see and purchase in the Microsoft Store. You can also enable web filtering to determine what websites children can visit, as well as an “Ask a parent” option which enables parents to control purchases in the Microsoft Store.
Find out more about Xbox One’s online safety and privacy settings
What if I have an existing Xbox Game Pass and/or Xbox Live Gold membership and I buy Xbox All Access?
If you're already an Xbox Live Gold or Xbox Game Pass member, any days remaining in your membership(s) will be converted when you redeem the monthly Ultimate membership and added to your Ultimate membership up to a maximum of 36 months. Xbox Game Pass Ultimate memberships are limited to 36 months.
For example, if you have 3 months of Xbox Live Gold already on your account when you activate your 24 month Xbox Game Pass Ultimate, you will have a total of 27 months of Ultimate on your account before you need to renew your membership.
If you’re already an Ultimate member, wait until your existing membership has a prepaid balance that is less than 12 months before redeeming the 24-month Ultimate membership through Xbox All Access. You will be unable to redeem with more than 12 prepaid months of Ultimate.
To check your prepaid balance, go to your Xbox account
Note, once converted to Ultimate, Xbox Live Gold and other Game Pass memberships cannot be reverted. Visit the Xbox Game Pass page for more
I have an error code on my device, how do I fix this?
If you’ve encountered an error or status code, visit the Xbox support page and enter the error code exactly as shown.
I can’t remember my Microsoft login or password
To retrieve your login or password, visit the Xbox support page for step-by-step instructions.
What happens if my console breaks?
Microsoft can help you directly with technical support and troubleshooting. Chat to Microsoft help
Spark help & support
Questions about Xbox All Access? Get in touch:
Call us on 0800 800 123
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