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Supporting Spark customers and NZ

How we’re helping our customers stay connected and information about our hardship policy.

Find out about Spark's support package

Spark Stores and Business Hubs

Find out how our stores and Business Hubs are operating.

View store and Business Hub information

Helping those without broadband

If you need to work or study from home and don't have broadband, we may be able to help.

Find out about Skinny Jump

Booking a home visit

What happens when you need a technician.

Read about home visits

Avoiding scams during COVID-19

Learn more about the scams related to COVID-19 and how to avoid being scammed.

Learn about scams during COVID-19

Your home internet network

How to get the best out of your home network and what we're doing to help you work and study from home.

View tips for fast broadband