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Manage email aliases

An alias is an email address that is different to your main email, but still sends mail to your main inbox. Find out how to add an alias to, or delete an alias from, your Xtra Mail account.

What you need to know about aliases

  • An alias is a different email address to your main email address, but it still sends emails to the same mailbox.
  • You can use your alias and your main email's password to access your mailbox.
  • If you get an email sent to your alias, any email addresses connected to your account will be able to see it.
  • You can have up to five aliases attached to your Xtra Mail account.

Add an alias

  1. Go to Spark Xtra Mail's Webmail, xtramail.co.nz
  2. Enter your email address, eg, username@xtra.co.nz, and your password and select Sign in.
  3. Select the hamburger icon (the icon that has three horizontal lines stacked on top of each other). This icon is in the top right corner.
  4. Select My account. This will take you to the Manage this email account page.
  5. Under the Email aliases section, find and select Add an alias.
  6. Type in your new alias username. Select Add alias.
  7. You will see a green banner appear at the top of the page. This banner lets you know you've added the alias.
  8. You'll be able to see your new alias, and your other aliases, in the Email aliases section.

Delete your alias

  1. Go to Spark Xtra Mail's Webmail, xtramail.co.nz
  2. Enter your email address, eg, username@xtra.co.nz, and your password and select Sign in.
  3. Select the hamburger icon (the icon that has three horizontal lines stacked on top of each other). This icon is in the top right corner.
  4. Select My account. This will take you to the Manage this email account page.
  5. All aliases currently set up within your account should be viewable.
  6. Select the delete button next to the alias you want to delete.
  7. Enter your email password to confirm you want to delete the alias. Then select the delete alias button.
  8. You will see a green banner appear at the top of the page. This banner lets you know you've deleted your alias.
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