Business Endless Mobile Plan Terms
The Business Mobile Postpaid Agreement terms apply, together with any Other Business Terms that govern your relationship with Spark. Spotify terms apply.
Spotify terms apply. Go to spark.co.nz/spotify
This plan is available for Spark Business customers.
Endless Data
You'll get endless data for use within NZ on your mobile only. Endless data means that, you’ll have an allowance of data each billing cycle to use at the maximum available speed (“Max Speed Data Allowance”), after which you’ll still be able to use mobile data but your mobile data speed will be reduced to a maximum of 1.2Mbps. You'll still be able to use mobile data but you'll experience some degradation when watching video, streaming or loading images, such as lower video resolution or longer load times.
For example, on the $39.99 Business Endless Mobile Plan ($34.77 ex GST) the Max Speed Data Allowance is 3GB, so max speeds will be reduced to a maximum of 1.2Mbps for the remainder of your billing cycle after 3GB of data usage.
Unlimited Calls & SMS
You get unlimited calls and SMS to standard NZ and Australian numbers (you need to be texting another person). Excludes premium and special numbers and roaming. MMS (e.g. picture messaging) and non-data video calling excluded.
Sharing
Business Endless Mobile Plans are stand-alone plans, so no sharers can be added to them and your plan allocations can’t otherwise be shared with other users.
Tethering and hotspots
Business Endless Mobile Plans don’t include tethering or hotspots unless you purchase a Hotspot extra or if Hotspot data is included in your plan.
Spotify
Half-price Spotify Premium is available as an extra with the $39.99 Business Endless Mobile Plan ($34.77 ex GST) and $59.99 Business Endless Mobile Plan ($52.17 ex GST).
Spotify Premium is included with the $79.99 Business Endless Mobile Plan ($69.56 ex GST).
Spotify terms apply. Go to spark.co.nz/spotify
Prohibited Usage
Machine to machine services, tethering or mobile hotspots (unless you’ve added Hotspot extra or if Hotspot data is included in your plan) or any other similar activity that Spark considers to be non-standard usage is prohibited (“Prohibited Usage”). If we consider you are engaging in Prohibited Usage we may ask you to stop such usage and if it continues, remove your subscription immediately with notice.
Network Management
Service may be slowed, suspended, terminated, or restricted for misuse or interference with our network. Spark reserves the right to remove the offer or the plan from the market (and recommend migration to the best alternative plan) in accordance with our standard terms.
Plan Changes
We may update the Business Endless Mobile Plans, applicable inclusions and offers, or stop selling or providing these plans (and migrate or recommend migration to the best alternative plans) in accordance with the Business General Terms.
Plan Transfer
If you’re on a 24-month term plan and want to move to an open term plan, including a Business Endless Mobile plan, you’ll have to pay any applicable disconnection fees. Refer to our Schedule of Disconnection Fees and Termination Charges.
Go to Schedule of Disconnection Fees and Termination Charges
Devices
Business Endless Mobile Plans are for mobile phones only, and the SIM cannot be used in any other type of device, including tablets, mobile broadband dongles, hotspots, or modems. Devices are sold separately from plans.
Discounts and offers
Plan may not be eligible for offers, subsidy, credits or discounts.
Frequently asked questions (FAQ)
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What does the Spark Endless mobile plan include?
The Spark Endless mobile plan includes Spotify and Thanks and 1GB WiFi/day. It also includes these:
- Endless Data – NZ data only
- Unlimited Talk – NZ & AUS
- Unlimited SMS – NZ & AUS
It excludes subsidy, tethering and hotspots (unless you buy a Hotspot extra or if Hotspot data is included in your plan).
What does Endless Data mean?
With the Spark Endless mobile plan, you will receive Unlimited talk (NZ & AUS), Unlimited SMS (NZ & AUS) and endless data (NZ only). Endless NZ data means you can browse the Web, stream content, upload, download and play games. While there are no strict data caps, after allocated data at max speed, Spark will slow data speeds for the remainder of the billing cycle to a maximum of 1.2Mbps, this will impact your experience. Tethering and mobile hotspot use is prohibited, unless you purchase a Hotspot extra or if Hotspot data is included in your plan, and it’s limited to mobile devices only.
Who is eligible for the Spark Endless plan?
Spark Consumer and Business customers are eligible for the Spark Endless plan.
How much is the Spark Endless mobile plan?
The Spark Endless mobile plan costs $69.56 per month exclusive of GST.
Are there limits to what I can stream or how I can use my data?
With the Spark Endless mobile plan, you can browse the Web, stream content, upload, download and play games. After allocated data at max speed, Spark will slow data speeds for the remainder of the billing cycle to a maximum of 1.2Mbps. What this means in practice is while the customer will still be able to browse, they will experience degradation when watching video, streaming or loading images. Tethering and mobile hotspot use is prohibited, unless you purchase a Hotspot extra or if Hotspot data is included in your plan, and it’s limited to mobile devices only.
Why does Spark exclude tethering and hotspots?
To protect the data experience for all customers on our network, the $52.17 (excl, GST) Endless Mobile Plan does not include mobile hotspot/tethering unless you buy a Hotspot extra.
How will you know if I’m tethering or hotspotting?
Spark reserves the right to monitor data usage and customer volumes, to ensure customers are complying with our terms of use. Service may be slowed, suspended, terminated, or restricted for: misuse, or interference with our network.
Is the Spark Endless plan compatible with tablets?
No, the Spark Endless plan is restricted for mobile use only, and cannot be used on any other device, including SIM enabled tablets, t-sticks, hotspots, or modems.
What if I put my SIM into one of your Spark wireless modem or t-stick?
The Spark Endless plan is restricted for mobile use only. Spark reserves the right to monitor data usage and customer volumes, to ensure customers are complying with terms of use. Service may be slowed, suspended, terminated, or restricted for: misuse, or interference with our network.
Can I share my Endless plan allocations: data, SMS and minutes?
The Spark Endless plan is a stand-alone plan. Spark Sharer plans cannot be added to this plan; therefore, no plan allocations can be shared with any other user. Prohibited use of tethering and hotspots also means that sharing data via these means is also restricted.
Is there a Spark Endless plan option for term customers?
No, the Spark Endless plan is mobile open term customers only, and excludes subsidies.
What if a term customer wants to transfer to the Spark Endless plan?
Pay Monthly customers who have a Minimum Term and want to move to any Open Term plan, including Spark Endless plan, will have to pay Disconnection Fees before connecting to an Open Term plan. Refer to the Schedule of Disconnection Fees and Termination Charges