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Set up Spotify

If you're on an eligible mobile plan or pack, you can get a deal on Spotify Premium. Find out how to activate your account.

Get Spotify Premium

  • If you're on an eligible plan or pack, you can get a deal on Spotify Premium. Find out if you're on an eligible mobile plan. View plans
  • If you're on rollover Prepaid pack or if you don't have an eligible plan, you'll need to buy a Spotify Premium Extra.

Changes to Spotify Premium with Spark

50% discount price differences

  • Pay Monthly plans have a monthly cycle while Prepaid packs have a four week (28 day) cycle.
  • Pay Monthly plans and Spotify Premium both have monthly cycles. This means the cost for Spotify Premium on Pay Monthly plans is 50% of Spotify Premium's monthly cost of $14.99.
  • On Prepaid, the subscription charge for Spotify Premium with 50% discount is slightly less. This is because it factors in the shorter time frame that packs run for.

Activate Spotify Premium

Signed up prior to 4 March 2020

  1. Click the link in the Spotify Activation SMS you have been sent from Spark. This SMS will have come from number 185. If you no longer have the SMS, you can navigate to MySpark directly. Go to MySpark
  2. Sign in to your account with your Spark ID
  3. Select Get More from the Products menu
  4. Select Spotify
  5. Click Activate on the mobile number you’d like to activate with Spotify Premium
  6. You’ll be navigated to the Spotify website to complete your Spotify Premium account creation and activation

Signed up after 4 March 2020

  1. Click the link in the Spotify Activation SMS you have been sent from Spark. This SMS will have come from number 185.
  2. You’ll be navigated to the Spotify website to complete your Spotify Premium account creation and activation

If you already have Spotify Premium

If you already have a Spotify Premium subscription, you’ll need to cancel this before activating your Spark account. From the end of your final Spotify Premium renewal, you can then activate Spotify Premium with Spark. You’ll keep your Spotify Premium status and all your playlists.

  1. Follow the steps available on the Spotify Help site to cancel your Premium subscription. Go to Cancel - Spotify
  2. Your Spotify Account overview now shows the date your plan will change to Spotify Free. On this date you can then Activate your Spotify Premium with Spark
  3. To Activate Spotify Premium with Spark, follow the steps above in the section titled Activate Spotify Premium

Check your Spotify Premium account is connected with Spark

  1. Sign in to the Spotify website
  2. Select Account Overview from the menu on the left
  3. In the Your plan section, you'll see if Spark has paid the subscription. It will say "Your subscription is associated with our partner Spark New Zealand."

Download the Spotify app

Download the Spotify app from Google Play or the App Store. Download now

Changing plans

If you're already using Spotify with Spark and you want to change plans, you don't need to reactivate Spotify. Your details will remain with your existing Spotify account.

Data usage

  • Streaming music through Spotify Premium will use data included in your plan. An hour of streaming uses about 1MB per minute.
  • To limit the amount of data you use:
    • When streaming from your mobile on 3G or 4G, set the audio quality to Normal. In your Spotify app, select Settings. Select Music quality to select your quality preference.
    • Play music while on WiFi to save your data.
    • Download your music while you're using WiFi, so you can listen to it when you're offline.

Contact Spotify for further support, visit: support.spotify.com/nz/

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