Please configure
Change broadband plan
Changing your broadband plan is free. You can change your plan anytime in MySpark.
It's free to change your broadband plan, and you can change it once per month. Note that it can take up to 48 hours for your new plan to start.
Looking to sign up for a new plan? View plans
Change plan using MySpark
- Sign in to MySpark
- From the overview page, go to the Broadband section
- From the Broadband options list, select Increase your data cap
- Select the plan you want
- Check your changes
- Select Change data limit
Change plan using the Spark app
- Open the Spark app. If you don't already have it, download it from the App Store or from Google Play.
- Select the menu from the bottom centre on the screen
- Then tap Products in top navigation
- Select the plan you want to change
- Tap Change plan button
- From here you'll see options depending on what plan you’re already on. Select one of the new plans
- Review the plan change, and swipe Confirm to complete the change
- You get a message telling you that you're done
Remove your landline from your Fibre plan in MySpark
You can remove the landline from your Fibre Unplan or Unplan Netflix plan in MySpark. Your existing contract term will continue.
If you have Fibre broadband, but you're not on an Unplan or Unplan Netflix plan, you'll need to change your broadband plan before you can remove your landline.
- Sign in to MySpark
- From the overview page select My Broadband.
- Select More ... from the menu near the top right.
- Select Remove Landline.
- Select the date you want it removed.
- Confirm your change.
- Your landline will be removed within 48 hours or on the date you chose.