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Spark Smart Modem 2 - How to connect your landline phone

Learn how to connect your landline phone to your Spark Smart Modem 2 on a Fibre or Wireless connection.

Connect your landline phone on Fibre

There are two ways you can connect your landline on a Fibre connection. Instructions have been provided below for both methods.

If you have integrated wiring:

  1. Find an empty phone socket within your house and plug your phone into it.
If you don't have integrated wiring:
  1. Plug one end of the supplied grey phone cable into your phone.
  2. Plug the other end into the port on the Fibre box labelled POTS1, TEL or TEL1.
How to check if you have integrated wiring
  1. On your Fibre box (also known as as the Optical Network Terminal or ONT), check if there is a cable already plugged into the phone port. The port will be labelled POTS1, TEL or TEL1.
  2. If the cable is connected to a phone socket or another device, this means that integrated wiring has been installed.

Connect your landline phone on Wireless

  1. Plug your phone into a power supply.
  2. Plug one end of the supplied grey phone cable into your phone.
  3. Plug the other end into the modem's phone port.