Help with your account | Spark NZ

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Help with your account

Get help with managing your account, topping up your mobile and billing queries. Find out how to use the Spark app and MySpark.

Hot topics

Understand my Spark bill

Set up and use MySpark

Manage and update my account

Bill

Understand my Spark bill

Question a bill

Learn about pro-rata charges

Understand overdue accounts

Understand account fees

Manage

Manage and update my account

Cancel my account

Transfer services to or from Spark

MySpark

Set up and use the Spark app

Set up and use MySpark

Set up my Spark ID

Top up

Top up my mobile