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Manage my communications from Spark

Find out how to make changes and manage the communications you receive from Spark.

Promotional communications

You can choose whether you’d like to be kept up to date with the latest offers and promotions from Spark. 

You can opt out of promotional emails using one of these ways:

Service messages and notifications

Sometimes we may send you messages about products or services you have with Spark. You can’t opt out from receiving these, but you can manage notifications about things like data usage and purchased extras.

To manage notifications in MySpark:

  1. Sign in to MySpark
  2. Select Settings
  3. Select Mobile settings or Broadband settings

Your Spark bill 

You can choose whether to receive your bill by post or email. You can also set up a bill due notification text or email to get a reminder three days before your bill is due.

Manage how you receive your bill or update your billing contact details: Update your billing preferences in MySpark