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Manage call features: mobile

Find out how to set up call diversion on your mobile phone.

Set up call diversion on your phone

Busy on another call:

  • Divert to another number by entering * 67 * [number to divert calls to] * 11 # CALL/SEND into your phone's keypad
  • Divert to voicemail by entering * 67 * 083200000 * 11 # CALL/SEND
  • Check the diversion set-up by entering *#67*11#CALL/SEND
  • Turn diversion off by entering #67*11# CALL/SEND

Divert calls straight away:

  • Divert to another number by entering * 21 *[number to divert calls to] * 11 # CALL/SEND
  • Divert to voicemail by entering * 21 * 083200000 * 11 # CALL/SEND
  • Check the diversion set-up by entering *#21*11# CALL/SEND
  • Turn diversion off by entering #21**11# CALL/SEND

When there's no answer:

  • Divert to another number by entering * 61 * [number to divert calls to] * 11 # CALL/SEND
  • Divert to voicemail by entering * 61 * 083200000 * 11 # CALL/SEND
  • Check the diversion set-up by entering *#61*11# CALL/SEND
  • Turn diversion off by entering #61**11# CALL/SEND

When a phone is off:

  • Divert to another number by entering * 62 * [number to divert calls to] * 11 # CALL/SEND
  • Divert to voicemail by entering * 62 * 083200000 * 11 # CALL/SEND
  • Check the diversion set-up by entering *#62*11 CALL/SEND
  • Turn diversion off by entering #62*11# CALL/SEND
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