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Manage call features: mobile

Find out how to set up call diversion on your mobile phone.

Set up call diversion on your phone

Busy on another call:

  • Divert to another number by entering * 67 * [number to divert calls to] * 11 # SEND into your phone's keypad.
  • Divert to voicemail by entering * 67 * 083200000 * 11 # SEND.
  • Check the diversion set-up by entering *#67*11#SEND.
  • Turn diversion off by entering #67*11# SEND.

Divert calls straight away:

  • Divert to another number by entering * 21 *[number to divert calls to] * 11 # SEND.
  • Divert to voicemail by entering * 21 * 083200000 * 11 # SEND.
  • Check the diversion set-up by entering *#21*11# SEND.
  • Turn diversion off by entering #21**11# SEND.

When there's no answer:

  • Divert to another number by entering * 61 * [number to divert calls to] * 11 # SEND.
  • Divert to voicemail by entering * 61 * 083200000 * 11 # SEND.
  • Check the diversion set-up by entering *#61*11# SEND.
  • Turn diversion off by entering #61**11# SEND.

When a phone is off:

  • Divert to another number by entering * 62 * [number to divert calls to] * 11 # SEND.
  • Divert to voicemail by entering * 62 * 083200000 * 11 # SEND.
  • Check the diversion set-up by entering *#62*11 SEND.
  • Turn diversion off by entering #62*11# SEND.
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