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Tech Wizards

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Help with your mobile

Get help with setting up and using your mobile and managing your call features. Find out how to keep your mobile secure and how to get set up to roam overseas.

Hot topics

Cell tower & mobile phone health info

Set up mobile

Solve roaming problems

Set up & check voicemail

Bring my number when I join Spark

Get help with my device

Set up

Set up mobile

Set up and check voicemail

Get set up and use voicemail app

Set up a shared plan

Bring my number when I join Spark

Swap my Spark number to a new SIM

Set up and use kids' watches

Set up my eSIM device

Set up One Number

Roaming

Connect to networks when roaming

Set up with Spark while visiting NZ

Solve roaming problems

Understand roaming charges & data caps

Manage

Change mobile plan

Keep my phone safe

Understand interest free payments (IFP)

Manage call features

Repair my phone

Understand rollover data and minutes

Use my phone

Understand new tech

Cell towers health & safety

4G HD Calling (VoLTE)

Dual SIM

eSIM

Device help

Mobile device help