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Google Play direct carrier billing with Spark

Google Play billing with Spark is closing

From 8 October 2026, Google Play purchases will no longer be able to be charged to your Spark bill.

If you currently use Spark to pay for Google Play purchases, apps, games or subscriptions, you’ll need to add an alternative payment method in Google Play before this date to avoid disruption to future purchases and subscription renewals.

Stop Google Play direct carrier billing charges on your Spark bill

Once set up, Google Direct direct carrier billing is set as your default payment method. You can remove Spark as an available payment method or change to another method by following the instructions in the Google Play Help centre. Go to Google Play Help centre

Or, if you'd like to completely turn off Google Play direct carrier billing with Spark, we can help. Message us

FAQs about the closure

 

Before 8 October 2026, add an alternative payment method to your Google Play account.

After 8 October 2026, new Google Play purchases cannot be charged to your Spark bill. Existing subscriptions may not be renewed if no alternative payment method has been added to your Google Play account.

No. You’ll need to update your payment method directly with Google Play before the closure date.

Previous Google Play purchases already charged through Spark will remain shown on the relevant Spark bills.

If you are dissatisfied with particular Content or would like a refund, you should contact Google or the relevant Content provider to resolve your concerns. Please see the Google Play support website for Google’s refund policies and more information about how and when you can request a refund. We will normally only apply a refund or credit your Spark account in relation Content if we are instructed to do this by Google. Go to Google Play support website

If Google processes a refund or credit on a purchase billed via your Spark bill, it will be applied to your Spark bill until November 2027.

 

What is Google Play direct carrier billing?

Google Play direct carrier billing allows Spark Pay Monthly customers to add purchases on Google Play to their monthly mobile phone bill. Consolidate your bill and one-off costs in one place and avoid the hassle of incremental charges. 

The Google Play app offers over a million apps and games, digital books and audiobooks. It is available on various platforms, including the following:

  • AndroidTM devices
  • Chromebooks
  • The Daydream VR platform
  • Android TVTM
  • Wear OS by GoogleTM

 

To use Google Play direct carrier billing

To use Google Play direct carrier billing you must also have a device running Android 2 and above. You'll also need your Spark SIM in your device and the Google Play app installed.

Google Play direct carrier billing with Spark is unavailable through the Google Play website.

To add Google Play direct carrier billing with Spark, follow the steps in the Google Play Help centre. Go to Google Play Help centre

Google Play direct carrier billing with Spark is labelled "Spark" in the Google Play app. It is set as your default payment method when buying content.
 

Benefits of using Google Play direct carrier billing

Make Google Play purchases through your Spark Pay Monthly bill and Google Play direct carrier billing, and enjoy the following:

  • The latest Android apps.
  • Games, including casual, puzzles and your favourite action and adventure.
  • Enertainment.
  • Productivity and strategy.
  • Creativity.
  • Health, fitness and wellbeing.
  • Books and social networking.

Paying for apps, in-app purchases and subscriptions is even easier for Spark customers. Link your Google Play purchases via Google Play direct carrier billing with Spark Pay Monthly.

These may be offered as a one-off purchase, a subscription basis or within-app purchases.

 

More information about Google Play direct carrier billing
 

About your bill using Google Play direct carrier billing

You can spend up to $99.99 (incl GST) in any rolling 30-day period using Google Play direct carrier billing with Spark. Spend limits are controlled at an individual line level. If you have more than one mobile on your account, each eligible mobile will have its own 30-day rolling period and limit of $99.99. 

Purchases and refunds are listed in the Monthly Charges section of your bill, under the relevant mobile number for the purchase (including a description of the content, date of purchase and value). Understand my Spark bill

View your order history

When you make a purchase, a confirmation email with your order information is sent to the Google account you use when making your purchase. You can also see your order history by following the steps outlined in the Google Play Help centre. Go to Google Play Help centre

Protect your account from accidental purchases

To help prevent accidental or unapproved purchases, you can enable password protection. You can also turn on parental controls to restrict what content can be downloaded or purchased.

Learn how to enable password protection

Learn how to turn on parental controls

Get a refund for a Google Play app purchase

There’s an automatic refund option available for two hours from the time of purchase for some apps and games. Google will manage all purchase disputes and refunds directly. Find out how to get a refund

Go to the Google Play Help centre for refunds and questions relating to the Google Play app.  Go to Google Play Help centre 

Contact Spark for any account or billing related queries.  Message us

Google Play direct carrier billing on Spark terms and conditions apply.  Read the full terms and conditions 

AndroidTM, Google Play, Wear OS by Google and Chromebook are trademarks of Google LLC.