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Google Play direct carrier billing with Spark
Google Play billing with Spark has closed.
From 8 October 2026, Google Play purchases can no longer be charged to your Spark bill.
If you previously used Spark to pay for Google Play purchases, apps, games or subscriptions, you’ll need to add an alternative payment method in Google Play to pay for your purchases and subscription renewals.
To add a payment method, follow the instructions in the Google Play Help centre. Go to Google Play Help centre
FAQs about the closure
What happens if I haven't updated my payment method?
After 8 October 2026, new Google Play purchases cannot be charged to your Spark bill. If you didn't add a payment method before that date, your existing subscriptions may not have renewed.
Will my existing Google Play subscriptions automatically move to another payment method?
No. You’ll need to add a payment method directly with Google Play.
Can I still see previous Google Play purchases on my Spark bill?
Previous Google Play purchases already charged through Spark will remain shown on the relevant Spark bills.
What happens with refunds?
If you are dissatisfied with particular Content or would like a refund, you should contact Google or the relevant Content provider to resolve your concerns. Please see the Google Play support website for Google’s refund policies and more information about how and when you can request a refund. We will normally only apply a refund or credit your Spark account in relation Content if we are instructed to do this by Google. Go to Google Play support website
If Google processes a refund or credit on a purchase billed via your Spark bill, it will be applied to your Spark bill until November 2027.