Google billing with Spark lets you pay for apps and digital content from the Google Play Store through your Spark bill.
What can you purchase using Google billing with Spark?
Apps, in-app purchases, games, books, movies & TV, music and other digital content and services on the Google Play Store app and other eligible platforms such as YouTube. These may be offered as a one-off purchase or on a subscription basis.
Who can use Google billing with Spark?
All consumer Spark Pay Monthly mobile customers with a device running Android OS version 2.2 (Froyo) and above. You’ll need to have your Spark SIM in your device and the Google Play Store app installed, as Google billing with Spark is unavailable through the Google Play website.
Why use Google billing with Spark?
It’s a quick and simple buy now, pay later method for purchasing digital content via the Google Play Store.
Note: Google billing with Spark is labelled Spark in the Google Play Store app and is set as your default payment method when buying content.
Is there a limit on how much I can bill to my Spark account?
A monthly spend limit of $99.99 applies and will reset on the day your bill is issued. Limits are controlled at account level so if you have more than one mobile on your account, you'll have a combined monthly limit of $99.99.
How can I see my order history?
When you make a purchase, a confirmation email with your order information is sent to the Google account you use when making your purchase. You can also see your order history by following the steps outlined in the Google Play Store Help centre. Go to Google Play Store Help centre
What should I expect on my bill?
Purchases and refunds are listed in the Monthly Charges section of your bill, under the relevant mobile number for the purchase (including a description of the content, date of purchase and value). Understand my Spark bill
How do I protect my account from accidental purchases?
To help prevent accidental or unapproved purchases, you can enable password protection. You can also turn on parental controls to restrict what content can be downloaded or purchased.
How can I stop Google billing with Spark charges on my bill?
Once set up, Google billing with Spark is set as your default payment method. You can remove Spark as an available payment method or change to another method by following the instructions in the Google Play Store Help centre. Go to Google Play Store Help centre
Alternatively, if you'd like to completely turn off Google billing with Spark, we can help. Contact us
How do I get a refund for a Google Play app?
There’s an automatic refund option available for two hours from the time of purchase for some apps and games. Google will manage all purchase disputes and refunds directly. Find out how to get a refund
Who do I contact for more support?
Go to the Google Play Help centre for refunds and questions relating to the Google Play store, or the content developer for questions about specific content. Contact Spark for any account or billing related queries.