If you've been a Spark customer in the past, there may be money left on your account. This could be because of:
Either way, it's your money and we want to give it back.
If you recently got a letter or email from us, it will have your old Spark account number and how much you're owed. Go to refund form
If you don’t have your old Spark account number handy, or you want to check if you’re owed a refund, try our refund checker form. Go to refund checker form
If you’re an existing customer and want to check on a refund, or for all other refund queries you can chat with us. Chat now
Make sure you get what's yours
Note: After six years, any unclaimed account balance more than $100 will go to the IRD. This complies with the Unclaimed Monies Act.
Bill paid by someone else. Where does the refund go?
Common questions from former Spark customers