Here you'll find terms and conditions for things like promotional offers, competitions, Spark policies and communication terms.
You'll also find retired terms here.
Spark Offers
Xero & Unlimited terms and conditions
Spark Airpoints Dollars terms and conditions
Upgrade to Endless mobile offer
Upgrade to Business Endless mobile offer
Samsung S21 terms and conditions
Wireless Broadband welcome credit
Retailer Terms
General Terms
Disconnection fees and transfer charges
Retired Spark terms
VDSL Offer Summary before 15 April 2019
ADSL Offer Summary before 15 April 2019
Netflix six and 12 month promo credit
Home Wireless Landline before 22 March 2019
Residential Terms and Conditions before 16 July 2015
Spark Mobile Postpaid Agreement before 16 July 2015
Business Customer Terms Before 16 July 2015
Business Time before 1 July 2015
Total Office before 1 July 2015
Total Office Unlimited before 1 July 2015
Residential Terms and Conditions before 17 March 2015
Business Terms and Conditions before 17 March 2015
Mobile Specific Terms and Conditions Before 17 March 2015
Broadband Terms and Conditions before 17 March 2015
XT Mobile Specific Terms and Conditions from 2 March 2013
Spark Mobile Service Specific Terms and Conditions from 21 September 2012
Spark Mobile Postpaid Agreement from 21 September 2012
Spark Mobile Prepaid Agreement from 1 February 2011
Spark Mobile Prepaid Agreement before 1 February 2011
Spark Mobile Postpaid Agreement before 1 February 2011
Business Terms and Conditions before 1 July 2005
Spark Mobile Specific Terms before February 2018
Spark Broadband Specific Terms before February 2018
Unlimited Broadband bundle up bonus terms
6 months half price plan terms
Free Socialiser for six months
$9 Spark Socialiser terms and conditions
Huawei Mate20 Pro Facebook competition
Ultra Fast FibreMAX Offer Summary
Ultra Fibre BASIC Offer Summary
Student Pack Terms and Conditions
Mobile and broadband loyalty credit before 30 June 2019
Samsung S10/S10+ bonus TV promotion
Xtra Mail account recovery set up - Prezzy® card competition terms
Rugby World Cup 2019 competition terms
Rugby World Cup 2019 Tournament Pass offer terms | Business
Rugby World Cup 2019 Tournament Pass offer terms | Residential
Unplan and Unplan Entertainment Terms
Unplan and Unplan Entertainment Offer Summaries
ADSL Unlimited Offer Summaries
Spark Unlimited Mobile Plan Terms and Conditions
Updated Consumer Mobile Terms and Conditions
Unlimited Group Plan and Unlimited Companion Plan
Kids Watch and Smart Plan Terms and Conditions
Broadband Offer for Apartments
Wireless Broadband Offer Terms
$50 Buy Online Credit Terms and Conditions