Here you'll find terms and conditions for things like promotional offers, competitions, Spark policies and communication terms.
You'll also find retired terms here.
Spark Offers
Xero & Unlimited terms and conditions
Spark Airpoints Dollars terms and conditions
Upgrade to Endless mobile offer
Upgrade to Business Endless mobile offer
Samsung S21 terms and conditions
Portable Broadband $15 monthly account credit terms
Spark Broadband Gift Card offer
$150 Easter Mobile Gift Card offer
Retailer Terms
Spark Gift Card Terms
Spark Gift Card terms and conditions
General Terms
Disconnection fees and transfer charges
$50 Buy Online Credit Terms and Conditions
$9 Spark Socialiser terms and conditions
6 months half price plan terms
ADSL Unlimited Offer Summaries
ADSL Offer Summary before 15 April 2019
Air New Zealand mobile deals terms and conditions
Broadband Offer for Apartments
Broadband Terms and Conditions before 17 March 2015
Business Customer Terms Before 16 July 2015
Business Terms and Conditions before 1 July 2005
Business Terms and Conditions before 17 March 2015
Business Time before 1 July 2015
ETNZ mobile deals terms and conditions
Free Socialiser for six months
Home Wireless Landline before 22 March 2019
Home Wireless Landline Plan Terms
Huawei Mate20 Pro Facebook competition
Kids Watch and Smart Plan Terms and Conditions
Mobile and broadband loyalty credit before 30 June 2019
Mobile Specific Terms and Conditions Before 17 March 2015
Netflix six and 12 month promo credit
Queen's Birthday S8 Tablet Special
Residential Terms and Conditions before 17 March 2015
Residential Terms and Conditions before 16 July 2015
Rugby World Cup 2019 competition terms
Rugby World Cup 2019 Tournament Pass offer terms | Business
Rugby World Cup 2019 Tournament Pass offer terms | Residential
Samsung S10/S10+ bonus TV promotion
Spark Broadband Specific Terms before February 2018
Spark Mobile Postpaid Agreement before 1 February 2011
Spark Mobile Postpaid Agreement before 16 July 2015
Spark Mobile Postpaid Agreement from 21 September 2012
Spark Mobile Prepaid Agreement before 1 February 2011
Spark Mobile Prepaid Agreement from 1 February 2011
Spark Mobile Service Specific Terms and Conditions from 21 September 2012
Spark Mobile Specific Terms before February 2018
Spark Unlimited Mobile Plan Terms and Conditions
Student Pack Terms and Conditions
Total Office before 1 July 2015
Total Office Unlimited before 1 July 2015
Ultra Fast FibreMAX Offer Summary
Ultra Fibre BASIC Offer Summary
Unlimited Broadband bundle up bonus terms
Unlimited Group Plan and Unlimited Companion Plan
Unplan Entertainment promotion terms and conditions
Unplan and Unplan Entertainment Offer Summaries
Unplan and Unplan Entertainment Terms
Updated Consumer Mobile Terms and Conditions
VDSL Offer Summary before 15 April 2019
Wireless Broadband Offer Terms
Wireless Broadband Welcome Credit before 30 September 2021
XT Mobile Specific Terms and Conditions from 2 March 2013
Xtra Mail account recovery set up - Prezzy® card competition terms